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Customer reviews for Imodium Anti-Diarrheal Softgels 24 ct. for
Imodium Anti-Diarrheal Softgels 24 ct.
3.8 out of 5 stars
stars189 ratings189 reviews
  1. 5 stars48% (91)
  2. 4 stars20% (37)
  3. 3 stars12% (22)
  4. 2 stars5% (10)
  5. 1 star15% (29)

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Showing 41-50 of 189 reviews
Apr 11, 2023
Bridget
3 out of 5 stars review

Terrible packaging & directions should be in bold

Did you ever try to open up an Imodium packet? When you’re not feeling well and you’re on the toilet bowl that’s happened to me today and then my husband tried to help me and he uses a knife to try to open it and then like we’re decision to try to open it and I’m still having a hard time opening it, and the directions are so far down on the back of the box on the bottom that by the time you finish reading the all the other nonsense you’re sick again you need to make explicit directions.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care

We're sorry to hear about the trouble you had with our packaging and want to help. Please call us at 1-800-962-5357 M-F 9 am-5:30 pm ET so we can help. Thank you.

May 17, 2021
Sharon
2 out of 5 stars review

Problematic packaging

My 88 year old mother and I both need, and use, Imodium AD with good results. But her age and feebleness plus my painful, arthritic fingers make it extremely difficult to open the individual blister packages. I need to use a knife or scissors and often end up cutting the gel tabs! I've read numerous complaints regarding this exact problem and yet it doesn't seem that the manufacturer cares enough to put this product into an easy-to-open bottle. Would love to give this product a higher rating but won't strictly due to the poor packaging.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Customer Service

Thank you for choosing us, we're always happy to hear when our products work! We also value your feedback, so we would like to hear more about the blister packages. When you have a moment, please call us anytime M-F between 9:AM-5:30PM ET at 1-800-962-5357. Hope to hear from you soon!

Feb 16, 2024
BruceV
3 out of 5 stars review

Works as expected

Could you possibly make the packaging any more difficult to get in to? I would like to meet the sadist who decided this was a good packaging concept. After chipping a fingernail, trying my knife and finally successfully retrieving the Imodium it worked and eventually relieved my stomach distress.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care Center

Hi Bruce, we're sorry to hear you had such a hard time opening the packaging, and we'd appreciate the chance to gather more details to help. Please give us a call at 1-800-962-5357 Monday-Friday between 9:00 am - 5:30 pm EST. Thanks, and we hope to hear from you soon!

Dec 5, 2020
Todd
5 out of 5 stars review

Packaging Sucks

Product works great, but getting it out of package is the worst. Have to either cut open or keep folding and folding at "perforation". An elderly or person with hand issues will have difficulties opening. My wife cut her finger using the bend and tear method.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care

Thanks for sharing! We'd like to learn more about your experience with our packaging, can you please call us? Our phone number is 1-800-962-5357, we're here M-F from 9AM - 5:30PM ET. When you call, please share your username so we can match your call with your review. Take care!

Nov 4, 2016
Plug
5 out of 5 stars review

Gentle Relief

These worked exceptionally well in regards to stopping the loose stools and without taking you to the other end of the spectrum, CONSTIPATION. You can rest assured they do the job safely and effectively without nasty drawbacks like others I've used. Thanks Immodium for making another SUPERIOR product.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
Mar 26, 2019
Ronisueberg
4 out of 5 stars review

Great product, terrible package.

Unfortunately I have to use this product frequently. Live the gels as they are easy to swallow. Can’t take the tablets as they Are hard to swallow. Please make the multi-symptom in a gel so 8 can go back to using them. Again, can’t swallow the caplet, gets stuck and I gag. Packaging is awful! Too hard to open.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care

We're sorry to hear about this! We would like to learn more about your experience using our product. Please give us a call at 1-800-962-5357 M-F between the hours of 9A-5:30P ET.

Mar 9, 2024
Tommy
4 out of 5 stars review

Great product.

Use your softgel’s when I experience diarhea. They work 100%. One problem I have being. 79 year old senior with arthritis in both hands I can’t open the thick packaging and have to use scissors off pliers. Please make easier opening packaging for us seniors. Thank you.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care

We're so sorry to hear about the difficult experience with opening our packaging. Please call us at 1-800-962-5357 Monday-Friday 9:00am-5:30pm ET, so we can learn more.

Jan 10, 2022
mr blass
1 out of 5 stars review

terrible features

the tablet form is terrible.I saw you got complaints going back 4 years on your website and declined fixing the problem 4 years ago. This totally unacceptable whe you cant open the packet pushed through. if you use scissors you destroy the tablet. you ignore feedback and this is proof

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Service

Thanks for reaching out to us! We appreciate you taking the time to send some feedback our way, and we'd appreciate the chance to learn more about your experience with our packaging. Please give us a call at 1-800-962-5357, any time M-F 9AM-5:30PM ET. When you call, be sure to mention your username so our specialist can quickly assist you. We hope to hear from you soon!

Jun 23, 2018
Jpw389
5 out of 5 stars review

I think no problem with packaging

I can only relate to what Imodium pkg. I have but must suspect most are not opening the caplet blistter pack properly. Mine are scored diagonally once on one corner, each blister pack. All you have to do is bend that corner, towards the back of packet as i recall. Nothing coulf be easier, in my humble opinion, i am nearly 85 yrs old. I have a 12 pack of 2mg caplets. imodium, i applaud my box packaging and the Imodium[ AD inside. JW

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
Jun 22, 2020
Anonymous
1 out of 5 stars review

Inactive ingredients

I take Imodium for lactose-induced diarrhea. And now I read the very FIRST inactive ingredient is lactose - WHAT WERE YOU THINKING? I can no longer use your product because for me, it contains something my body believes is poison that makes me sick. Millions of people are lactose intolerant and should NOT use this product.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115