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Customer reviews for Imodium Anti-Diarrheal Softgels 24 ct. for
Imodium Anti-Diarrheal Softgels 24 ct.
3.8 out of 5 stars
stars189 ratings189 reviews
  1. 5 stars48% (91)
  2. 4 stars20% (37)
  3. 3 stars12% (22)
  4. 2 stars5% (10)
  5. 1 star15% (29)

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Showing 31-40 of 189 reviews
May 25, 2025
Medless25
2 out of 5 stars review

Good med. Wish I could open the packages to use it

Shame on you imodium & every generic as well. You say we shouldn’t be having trouble opening the packages. You KNOW we are. I have to use a curved sharp grapefruit knife. The FDA just requires single dose packages. There are plenty of meds in blister packs that are openable. Yours are not in that category.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
Sep 23, 2016
lhjag
5 out of 5 stars review

Imodium A-D

Definitely a go-to when this problem occurs. I always carry one or two in my pill case as one never knows ... Works quickly and effectively, especially when traveling as I never know what crazy thing(s) I may eat or drink and how it'll affect my digestive system. You never want to have 'stomach' issues when traveling. (insert smiley face here)

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
Dec 10, 2020
Discussed In Houston
1 out of 5 stars review

Worst packaging ever. Foil pack, impossible.

Your consumers team should be ashamed of yourself, putting a package together with the foil back, it is impossible to get the pills out. Even cutting with a scissor still doesn't help much, put a easy pull foil on the back to pull off at one time, then let pills pop out with push of thumb, the way you have it now is impossible. Have your board members try to push them out during their board meeting. Maybe be you'd get a clue. For a Johnson and Johnson product this is a disgrace! You need to put a warning label on the front, Caution this has a foil backing making it difficult, Impossible for Elder to open! And we at Johnson and Johnson, don't care!!

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Service

Hi, thanks for sharing your feedback. We’re sorry to hear you had issues with our packaging, however, we’d like to learn more about this if you could please give us a call at 1-800-962-5357, Mon-Fri, 9AM-5:30PM ET. Thank you!

Jun 22, 2020
Anonymous
1 out of 5 stars review

Inactive ingredients

I take Imodium for lactose-induced diarrhea. And now I read the very FIRST inactive ingredient is lactose - WHAT WERE YOU THINKING? I can no longer use your product because for me, it contains something my body believes is poison that makes me sick. Millions of people are lactose intolerant and should NOT use this product.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
Mar 21, 2022
LilyZ
1 out of 5 stars review

Horrible packaging! Cannot open without scissors.

I use your product a lot unfortunately. It is the best anti diarrhea medicine I’ve found. However, it takes a stick of dynamite to get the darn pills out of the blister packaging. Almost impossible to do unless you have scissors to cut the package or a sharp instrument to pierce it. I don’t always have scissors on me. Please fix this or make an easier option for those of us who cannot manage the current packaging. FYI, I have no dexterity issues and am fairly strong. For this reason I gave you only 1 star. 5 stars for the medication and -4 for the packaging.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care

Hello there, thank you for sharing this with us. We're sorry to hear about the issues you've had with our packaging. Give us a call at 1-800-962-5357, Mon-Fri, 9am-5:30pm EST to share more with us.

Mar 13, 2019
Cecil
2 out of 5 stars review

Buy the tiny solid pill form instead

Imodium (loperamine) is the best product for controlling diarrhea but buy it in the tablet for that comes loose in a bottle. The tiny tablet is easier to swallow than the big rubbery gelcap and contains the same amount of the actual drug. And you don't have to use tools to extricate each gelcap from its hard-to-open sealed pocket. Putting this tiny drug into a big gelcap is just a marketing ploy; individually packaging gelcaps on cards in an unnecessary box may attract more attention on the sales shelf, and the naive consumer may think she is getting more for her money. Further, gelcaps will melt in a hot car and hog space if you carry basic meds and vitamins with you or use a container with a pocket for each of the seven days of the week. Generally a bad idea based on greed.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care

We'd like to hear more from you about this! Please give us a call at 1-800-962-5357 M-F between the hours of 9A-5:30P ET. Thank you and have a great day!

Feb 4, 2018
nello70
1 out of 5 stars review

No more softgels for me

The regular Imodium works great for me. Since I had part of my small intestine removed I rely on Imodium to stay under control. The softgels were a very bad experience. i took one softgel with a couple of other pills and the softgel ruptured. I had stinging in my throat and tears in my eyes. I tried flushing my mouth with water but it only helped a little. A couple of minutes later when I blew my nose again, the softgel case was ejected. No more softgels for me.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Service

Thank you for writing this review. We'd like to learn more about your experience. Please give us a call at 1-800-962-5357. We're available Monday-Friday, 9AM-5:30PM ET. We look forward to speaking with you.

Feb 11, 2019
Anonymous
5 out of 5 stars review

Imodium Soft Gel Great. Package they come in Terrible!

The product works very well for me. I get fast relief. But I must say the packaging is terrible. They are so hard to get into...even when breaking the corner off and peeling the foil back. Please put these in bottles or a better packaging that can be easily opened. Nothing should be this hard to get into.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care

Hello! We are so sorry to hear about your experience with our packaging. We want to learn more about this! When you can, please call 1-800-962-5357, Monday - Friday, 9am - 5:30pm ET. We hope to hear from you soon!

Aug 5, 2022
tmikeb
1 out of 5 stars review

Horrible Packaging

After reading countless complaints about the blister packaging and experiencing the same issues myself, I am switching brands. Since Imodium won't respond to comsumer complaints, there are other options available where soft-gels come loose in a small bottle. I just can't believe a packaging change from the blister package to loose in the bottle would have any complaints. Why not make it easier for your customers?

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer care

Hi there, we're sorry to hear you had difficulty with our packaging! We'd like to learn more about your experience, when you have a moment please call our office at: 1-800-962-5357 Monday - Friday 9:00am-5:30pm EST. Hope to hear from you soon!

Feb 2, 2018
R.P.
1 out of 5 stars review

This product has not worked for me. I've used caplets before and they have worked well but the sof-gels do nothing for me

What concerns the most is the lack of dosage and frequency of use on the container. If that information is on there the font is so tiny that even with reading glasses I could not see it. My wife got me a pack of Depends on Tuesday (18 in a pack) and she just went back to the store for another pack. Hereafter I'll never get sof-gels again I do trust the caplet to work in one dose. Packing is an important point that you must work on. Many elderly folks rely on this product (me included) for occasional use. Can I take to many? Can I take them too close together? I'm very disappointed.

Review from imodium.com
Helpful?6F2CX4JT7RN815226104115
reply from Consumer Care Center

We're sorry to hear these didn't work out for you! We'd love to learn more about your experience with this product, so when you have a moment, please call us at 1-800-962-5357. One of our specialists will be available to talk anytime Monday through Friday between 9AM to 5:30PM ET. We look forward to hearing back.