We're so grateful for your 14 years of loyalty to Luvs! Thank you for choosing Luvs for your three boys and for sharing your experience.

Sorry to hear Luvs didn't keep your baby dry all night. You may want to try moving to the next size for the night time. As the diaper size increases so does the absorbency level. The weight range on the package is only a guide, and the age mobility and eating habits of a baby also play a part. So babies can outgrow the absorbency of diaper before they outgrow how it fits. Hope this helps!

I'm sorry the Luvs diapers you purchased didn't meet your expectations. Since you're just starting to use our newest diaper and the leaks started at the same time, it's normal to question whether the changes we've made affected the diaper's absorbency. We'd expect you to get the same great absorbency you've had in the past. The sizes and weights we put on our packages are there to help you gauge the best size to use for your baby. But there's a cross-over period for weight and absorbency needs that's different for each child. And if your baby needs extra absorbency, it might be a good idea to try the next larger size. As sizes get larger, absorbency increases. Hope this helps!

We're sorry to hear your little one leaked! That's not what we want for kiddos and their families. While thin to provide babies with a less bulky fit when wet, our diapers are super absorbent. If the diaper seemed still dry, you might try a size smaller; however, if the diaper was heavy and full, we recommend giving the next size up a try for the leak-free fit we expect. Please get in touch for further assistance by calling 1-800-632-7435.