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Customer reviews for Maxx Cold X-Series Double Door Upright Merchandiser Freezer (48 cu. ft.) for
Maxx Cold X-Series Double Door Upright Merchandiser Freezer (48 cu. ft.)
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2.7 out of 5 stars
stars
6 ratings4 reviews
  1. 5 stars33% (2)
  2. 4 stars0% (0)
  3. 3 stars17% (1)
  4. 2 stars0% (0)
  5. 1 star50% (3)
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Showing 1-4 of 4 reviews
Apr 6, 2021
Reviewer name: Jack
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice freezer

Works perfect. Easy to set up.

Helpful?2G8HNWRMGRGU14263456557
Jul 10, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Bad experience

We bought this freezer, it arrived with a bad thermostat to begin with. We have been waiting for the replacement and shipping info is still not available. One thing the company has to consider if they want small businesses to buy this freezer, they have to be quick and responsive. We will be asking for a refund if the replacement won't arrive soon and is in a brand new working condition.

Helpful?2G8HNWRMGRGU14263456557
reply from Maxx Customer Service

Thank you for your purchase. We are very sorry to hear about your experience we sincerely apologize for this outcome. Please contact our Tech Support department for additional assistance at 877-368-2797, and so we can learn more about what happened and work toward a resolution.

Oct 3, 2023
Reviewer name: Sam
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst coustemer service from vendor

Comes with faulty thermostat and the vendor won’t cover Warrenty and not even respond to the queries pu forth

Helpful?2G8HNWRMGRGU14263456557
reply from Maxx Customer Service

We are sorry you had a negative experience with your merchandiser freezer. Maxx Cold honors its warranty within the warranty period, and are always happy and available to reply to inquiries. You can call 877-368-2797 or email technicalservices@thelegacycompanies.com for assistance. Please have the model number and serial number available when you call.

Oct 6, 2021
Reviewer name: Ag
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

1

This freezer not good quality ,, very very worst

Helpful?2G8HNWRMGRGU14263456557
reply from Maxx Customer Service

We're sorry you had a negative experience. You can call 877-368-2797 or email technicalservices@thelegacycompanies.com for assistance. Please have the model number and serial number available when you call.