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Customer reviews for Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll for
Member's Mark Ultra Premium 2-Ply Toilet Paper 45 rolls, 235 sheets/roll

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Showing 5,371-5,380 of 34,464 reviews
Apr 21, 2026
anonymous
1 out of 5 stars review

No longer PLUSH

This was the best TP for many years and under $20. It was soft, plush and durable. Now it's gone up and they have made the paper thinner! It's unfortunate

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Jun 22, 2024
Jeannie
4 out of 5 stars review

Verified Purchase

Hite a couple Three more Cashiers!

Everyone was very courtous and helpful. The only problem is the lines to check out are ridiculous. Open a couple more cashier lines with people. Not everyone can use the self check out. For instance last week i was paying with cash so a person had to check me out. Took me about 10 minutes to get through the line.

Helpful?3RX7W4Y9K1ZQ14179359401
Jun 29, 2021
Katie86
1 out of 5 stars review

Worst toilet paper ever

I used to buy this brand all the time and I loved it. But it seems the past two times I have purchased this it just shreds whenever you wipe. And by the looks of the other reviews I'm not the only one having problems recently. I am very disappointed. I won't be buying this kind again.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Afternoon Katie. We are sorry to hear about your disappointment. We would appreciate if you would call us at 888-301-0332, so that we may speak with you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Dec 9, 2023
Delores
5 out of 5 stars review

Verified Purchase

Toilet paper

Very soft toilet paer

Helpful?3RX7W4Y9K1ZQ14179359401
Jan 18, 2026
EBG
2 out of 5 stars review

Looking to move to a new brand

I have bought this toilet paper faithfully for many years. It always was a good value since I have 4 bathrooms in my home. However, in the years since Covid the rolls have gotten progressively smaller and smaller and the price has gone up. (I remember them being 275 sheets per roll and thicker). The quality overall is not the same. I just restocked, but I think this will be my last purchase of this brand. You get all these "rolls" but they don't last long at all.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning! thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Apr 24, 2023
JohnnyB
1 out of 5 stars review

The new version is BAD BAD BAD

Long time buyer and user of the MM toilet paper. The new version is terrible. Buying online you'll always receive the new, thinner version. If you go to the store, look for the older, thicker version, sku# of the individual packages is 193968177539. [The new thin version is 078742241128].

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning Johnny and thank you for your helpful feedback.. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Jun 28, 2018
lauri
2 out of 5 stars review

Good Product Gone Bad

We bought two packs of these from Sams but were still using up what we had previous purchased(same product). My husband always replaces the rolls so I didn't notice the difference until the master bathroom got the new rolls. I actually texted him at work and asked him "Whats up with the toilet paper?". It is now much thinner and very rough. I will be returning the pack that has yet to be opened but we are stuck finishing up the opened pack. They are actually running a special right now and I was going to purchase some but I'm glad I realized how their product has changed for the worse before I stocked up. I would not buy this again and if they do go back to the old quality they would have to prove it to me before I purchased this again.

Helpful?3RX7W4Y9K1ZQ14179359401
Jul 8, 2025
Vivi
3 out of 5 stars review

It's Changed

Within the last year and a half this TP has changed. The rolls are a lot smaller and price went up. Do they think we're still in COVID day's? It is still quality TP, so there's that. But higher price and smaller rolls (run out a lot sooner) may get me to look into another brand or elsewhere.

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Consumer Relations

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the paper towels, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you!

Apr 11, 2022
Private
1 out of 5 stars review

Verified Purchase

Not soft

Not soft or absorbent

Helpful?3RX7W4Y9K1ZQ14179359401
reply from Supplier Response

Good Morning . So sorry for this occurrence. This is not something we typically hear so we are interested in obtaining more information. If you still have the product available please call us at 888-301-0332 so that we may obtain date of manufacture information in the core of one of the rolls.

Sep 19, 2022
Rueben
5 out of 5 stars review

Verified Purchase

Good paper

Soft but tough

Helpful?3RX7W4Y9K1ZQ14179359401