Customer reviews for Selectivend CB500 10 Selection Drink Vending Machine

Customer reviews for Selectivend CB500 10 Selection Drink Vending Machine for

Selectivend CB500 10 Selection Drink Vending Machine

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3.1 out of 5 stars

stars7 ratings5 reviews

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Showing 1-5 of 5 reviews

Feb 7, 2025

marc

4 out of 5 stars review

review

brought this machine so far so good. Machinea works

Helpful?

reply from SelectivendProductExpert

Marc,We appreciate you taking the time to post a review. If you ever need to connect with us about your machine, please don't hesitate to call us at 800-323-8793. We'll be happy to help. Thank you for choosing Sam's Club and Selectivend for your vending machine needs.

Oct 30, 2021

3 out of 5 stars review

Good, not great machine

I own 2 of these with Nayax metrics to track sales. Reviewed sales from each and wondered why they were slow, as they are placed in good locations. Turns out that the 20 oz. bottles get stuck after a few sales. Reloaded them and the same problem again! They are easy to set up, but the headache of customer complaints about the stuck bottles is enough for me to say find a better machine if you want to vend that size bottle.

Helpful?

reply from SelectivendProductExpert

We appreciate your feedback from when you originally purchased your machine. Traditional 20 and 24 oz Coke/Pepsi style bottles should work without issues from this machine, so we apologize for the experience you had. Thank you for taking the time to post your review. If we can still be of assistance please call us at 800-323-8793. Thank you.

Sep 5, 2018

Donald

3 out of 5 stars review

Keeps Dropping Multiple Waters

Machine works alright for cans or heavier Gatorade or Powerade bottles, but it does not work well for the 16.9 oz bottled water. We can only stack 8 bottles at a time in the machine or it jams. Even then it either dispenses multiple bottles (up to 6 at a time) or the bottles getting stuck and it won't dispense any. It give a rout error and the customer has to select a different product.

Helpful?

reply from SelectivendProductExpert

Donald, thank you for submitting this information. Due to the nature of 16.9 oz water bottles being narrow and extremely flimsy, since non-carbonated, it does make stacking them more difficult. It states in the manual that when dispensing 16.9 oz water bottles to use the column Filler in the vend rack and that the Filler is located on the backside of the inner drink door. Each new machine comes with a Filler to accommodate a selection of 16.9 oz water bottles. The Filler essentially narrows the bottom section of the vend rack column to prevent the 16.9 oz water bottles from dispensing incorrectly or from jamming as you described. When using the Filler it will solve this situation for you. Please don't hesitate to contact us at 1-800-323-8793 for help. Thank you.

Jun 1, 2022

FILO Vending

1 out of 5 stars review

DO NOT BUY!!!

I bought this machine about 6 months ago and have nothing but problem after problem. Have not been able to go a single month without a issue from; card reader stealing customers money, the door latch not working properly, to the drop sensor left loose at install, cooling pads installed in the wrong spot and covering inserts for water bottle kit, and now the machine isn’t cooling. Had to turn it off and remove it from service. Vendnet (the manufactures) are god awful, takes over an hour to get anyone on the phone and are absolutely no help at all. I REPEAT DO NOT BUY!!

Helpful?

reply from SelectivendProductExpert

We truly apologize for the issues you experienced with your drink machine. We have manufactured vending machines since 1931 and helping customers has always been part of our support values. If there's anything that we can help you with still please call us directly at 800-323-8793. Thank you.

Aug 11, 2021

snxmagnet

1 out of 5 stars review

Worst machine I have ever had

The first 2 machines were delivered damaged. Third one kept customers money. They sent a tech to work on it. Then it dispensed several items and gave money back. Now doesn’t work at all. Less than 6 months old

Helpful?

reply from SelectivendProductExpert

Your feedback is appreciated and we apologize for the problems you encountered. Our company has manufactured vending machines in our Des Moines, Iowa facility since 1931 and your experience is not what we want customers to have. We trust the issues were worked out, but please call us directly at 800-323-8793 whenever you need help and we'll strive to make sure all is right. Thank you.