Hi there,<br />Thank you for reaching out and sharing your honest feedback — we truly appreciate it. We’re sorry to hear about your experience, and it’s never our intention to disappoint. It’s clear we missed the mark this time.<br />Regarding the measurements, we understand how they may seem inaccurate. The dimensions listed reflect the maximum size for our XL pillows, but since each team pillow is unique, actual sizes may vary slightly.<br />We’d love the opportunity to make this right. Please reach out to us at customerservice&#64;logobrands.com so we can find a solution that works for you.<br />Looking forward to hearing from you.<br />Take care,<br />Logo Brands Customer Service

Hey Joey, <br />Thank you for your feedback. We are so sorry to leave you feeling disappointed. We would love the chance to make this right. Please reach out to us at customerservice&#64;logobrands.com so we can hopefully turn your experience around. <br />I look forward to hearing from you. <br />Thanks, <br />Ali