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Customer reviews for Member's Mark Homewood Counter Height Fire Dining Set, 7pc for
Member's Mark Homewood Counter Height Fire Dining Set, 7pc
4.5 out of 5 stars
stars468 ratings214 reviews
  1. 5 stars77% (359)
  2. 4 stars9% (40)
  3. 3 stars5% (23)
  4. 2 stars3% (13)
  5. 1 star7% (33)

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Showing 81-90 of 214 reviews
Apr 16, 2023
BB
4 out of 5 stars review

Verified Purchase

Great table but not everything was in the box

the table and chairs and perfect but the box is missing the cover - hopefully the company can send me the missing custom cover since this will be stilling outside all of the time.

Helpful?2E140S57IOQG13868469328
reply from Member's Mark

We are sorry the set was missing the cover, BB. Please contact Member Support at (888) 301-0332 and they will help you obtain a new cover.

Jul 4, 2024
Karen C
5 out of 5 stars review

Verified Purchase

Nice addition to our lake house

Quality is nice. Chairs took a little time to assemble. Table base hard to get thru regular doorway but can be done by taking section that holds the tank off. All pieces were present and fire pit works well

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Dec 9, 2021
Fred
5 out of 5 stars review

Verified Purchase

Fire Pit table

Absolutely love this piece. Saw it early in the year at our Sams but waited. Then it came back available and bought it. An absolute joy to sit at and relax. Only downfall was, it was damaged on the too when delivered!!!!

Helpful?2E140S57IOQG13868469328
reply from Product Manufacturer

Thank you for the 5-star review. We are happy you are pleased with your purchase. Should you have any questions/concerns please feel free to contact our Customer Service Department at (888) 690-9800 between the hours of 8:00 AM - 5:00 PM PST. Thank you, Jerome

Apr 9, 2021
Sue
5 out of 5 stars review

Verified Purchase

Love it!

Love the set! Vert sturdy and comfortable. Not to difficult to put together. Just disappointed when we ordered online we didn’t know there was a shipping fee. Other than that we are very happy with it.

Helpful?2E140S57IOQG13868469328
reply from Member's Mark Support

Hello Sue, Thank you for the 5 star review! We are happy you are pleased with your purchase.

Sep 21, 2021
Mokaleeboy
4 out of 5 stars review

Verified Purchase

Nice set, watch for damage in shipping

One chair seat came damaged with unknown replacement date according to Sam’s vendor, Sunvilla. Unloading, movement into place and assembly all require some assistance due to bulk/weight but assembly is easy otherwise.

Helpful?2E140S57IOQG13868469328
reply from Product Manufacturer

Hello Mokaleeboy- We appreciate your feedback. For up to date status, please feel free to contact our customer service department at 1-888-690-9800 between the hours of 8:00am - 5:00pm pst.

Jan 14, 2022
MamaOC
2 out of 5 stars review

Disappointed

The product itself is beautiful and comfortable, but I am very disappointed in the fact that the screw holes don't line up to attach the tabletop to the base. We are only able to get 3 of the screws in out of 4. For how much we paid for this, it was a huge headache trying to figure out how to secure the table due to it not lining up correctly. The boxes were completely damaged upon delivery. Luckily the drivers were kind enough to wait and open everything with me to make sure there so no damage.

Helpful?2E140S57IOQG13868469328
reply from Product Manufacturer

We are sorry to hear you were having issues with the screw holes weren't aligning correctly to attached the tabletop to the base. We want to make sure we get this resolved for you as quickly as possible. Please contact our customer service department at (888) 690-9800 between the hours of 8:00 AM - 5:00 PM PST so they could further assist you. Thank you, Jerome.

Oct 22, 2022
Jess
2 out of 5 stars review

Loved it at first

We've had this set for 2 years & was sad to see I didn't get the cover that is now included. After 2 years, the chairs are still in great shape but some of the tiles on the table top are coming loose. Not sure what we're going to do about this. (We have a cover for it)

Helpful?2E140S57IOQG13868469328
reply from Product Manufacturer

Hello Jess,We are sorry to hear you are having issues with your table top. We want to make sure we get this resolved for you as quickly as possible. Please contact our customer service department at (888) 690-9800 between the hours of 8:00 AM - 5:00 PM PT so they could further assist you.Thank you,Jerome

Mar 22, 2022
Mike
5 out of 5 stars review

If you're looking to seat 6 people, BUY THIS SET!

I can't say enough about how satisfied I am with this outdoor set. The only negative I can come up with is that it took a long time to find it available at my Sam's Store. Mine was packed really well, and went together easily! It comes in 3 big boxes, so be sure to have a trailer for pick-up. Sam's employees loaded mine for me which was much appreciated. I looked a long time and compared quality and prices and didn't find anything comparable below $3300.00. You'll need 2 people to set the table top on the base, but other than that, it's a 1 person assembly. I spent as much time removing packing as assembling parts but can't complain. No scratches or missing parts! Highly recommend this product!

Helpful?2E140S57IOQG13868469328
reply from Product Manufacturer

Hello Valued Member,Thank you for the 5-star review. We are happy you are pleased with your purchase. Should you have any questions/concerns please feel free to contact our Customer Service Department at (888) 690-9800 between the hours of 8:00 AM - 5:00 PM PT.Thank you,Jerome

Mar 21, 2021
Fyrbt2
5 out of 5 stars review

Verified Purchase

Great set

Just what we needed.

Helpful?2E140S57IOQG13868469328
reply from Member's Mark Supplier

Hello Fyrbt2- Thank you for the 5 star review! We are happy you are pleased with your purchase.

Jun 5, 2022
Drake
5 out of 5 stars review

Don't make NO since

I have been waiting on this set for over two month, had my name on a waiting list as the second person when the store received them, waiting over two months for that. Now you have it in stock with a $400 increase and a $30 increase for shipping. Way to treat your customers. I DON'T WANT IT ANTMORE AT THIS PAY.... Thanks but no Thanks, But, I know someone will.....

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