The product itself is beautiful and comfortable, but I am very disappointed in the fact that the screw holes don't line up to attach the tabletop to the base. We are only able to get 3 of the screws in out of 4. For how much we paid for this, it was a huge headache trying to figure out how to secure the table due to it not lining up correctly. The boxes were completely damaged upon delivery. Luckily the drivers were kind enough to wait and open everything with me to make sure there so no damage.

What a pain!!! Ordered in store and will say these boxes are bulky and huge. My husband got all 6 chairs together and when we took the base out the fire pit part was all bent and damaged. They would not exchange we had to bring EVERYTHING back and there were non to exchange for a new set. We had been waiting for weeks to come in stock and was super excited when it did, and then we get a busted out and nothing to exchange it with.

Awesome set! Take the time to read poor reviews. They aren’t about the product itself, but instead about unrealistic expectations by customers. It is large, but my husband moved it all himself. It was packaged very, very well. It was delivered to our home by a large delivery truck. We then reloaded it in our truck and drove it 550 miles to our lake house for assembly. It literally took us twice the time to unwrap it from its protective packaging than it did to assemble. Each chair had protective padding wrapped and taped around each individual section. Only one small scratch on one chair. The chairs come in two pieces and the nuts and bolts are provided in blister packs so there is no worry that you will be shorted any during assembly. We have a stamped patio and all chairs have adjustable feet so there is no wobbling whatsoever which was my only concern prior to ordering.

I have been waiting on this set for over two month, had my name on a waiting list as the second person when the store received them, waiting over two months for that. Now you have it in stock with a $400 increase and a $30 increase for shipping. Way to treat your customers. I DON'T WANT IT ANTMORE AT THIS PAY.... Thanks but no Thanks, But, I know someone will.....

Just what we needed.

This unit was purchased on 2/8/22 and sat in the cartons until the end May due to cold and ugly weather. I assembled the chairs without issues. The first problem arose with the base being too large to get through any access door into our home and out on to our elevated deck that has no stairs! Fortunately, the unit is not extremely heavy and with the help of some neighbors we were able to pull the unit up the 20 feet and lift it over the railing wall. The second problem is the propane gas delivery unit is dead on arrival! The other issue is that you will never seat six people at the table top as the chairs are just too large and limits the number of chairs to 5 for eating purposes. This was not expected. Over all unhappy with the purchase and we are hoping that Sam's will send someone out to fix the fire pit unit and not have to go through the hassle of getting it off the deck, rent a truck and take the unit back to Sam's Club. I would only recommend this product if you are happy with a seating for 5, not the 6 as indicated.

The set is outstanding quality! We purchased this set 4 years ago and it has been outside in the elements over salt water and in the ocean breeze. Neither hot Texas summers nor freezing (freak ice storm) temperatures have delivered ANY signs of wear or tear. The one thing that did this beautiful set in was an F1 tornado that took our entire upper deck, dock and boat and turned it upside down into the canal. Thankfully we are all fine and are able to reorder this gorgeous set as soon as the deck is rebuilt. We haven't been able to snag the set out of the canal yet...that would be the true test of quality! Ha! Highly recommend this set!!

I can't say enough about how satisfied I am with this outdoor set. The only negative I can come up with is that it took a long time to find it available at my Sam's Store. Mine was packed really well, and went together easily! It comes in 3 big boxes, so be sure to have a trailer for pick-up. Sam's employees loaded mine for me which was much appreciated. I looked a long time and compared quality and prices and didn't find anything comparable below $3300.00. You'll need 2 people to set the table top on the base, but other than that, it's a 1 person assembly. I spent as much time removing packing as assembling parts but can't complain. No scratches or missing parts! Highly recommend this product!

We've had this set for 2 years & was sad to see I didn't get the cover that is now included. After 2 years, the chairs are still in great shape but some of the tiles on the table top are coming loose. Not sure what we're going to do about this. (We have a cover for it)

Beautiful! Well worth the money! But when called to order another cover the customer service was rude and horrible (Kevin) would not give me an employee number ... Sams please monitor your customer service calls because he was so unprofessional and rude !