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Customer reviews for Shark Matrix Self-Emptying Robot Vacuum with 60 Day Dock for
Shark Matrix Self-Emptying Robot Vacuum with 60 Day Dock
4.4 out of 5 stars
stars390 ratings221 reviews
  1. 5 stars73% (284)
  2. 4 stars13% (50)
  3. 3 stars4% (15)
  4. 2 stars6% (22)
  5. 1 star5% (19)

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Showing 191-200 of 221 reviews
Mar 31, 2023
Lee Lee66
5 out of 5 stars review

Shark Matrix Robot Vacuum

[This review was collected as part of a promotion.] I just received this Shark Matrix Self-Emptying Robot Vacuum and, one word sums this up "Incredible." As times are changing as well as appliances I must say this is just amazing. It is made so durable and the quality is fantastic not to mention the size and style. It has many wonderful functions which makes life much easier on your daily chores. The Shark Robot can vacuum both carpets and floors no matter if you have rugs,wooden floors or tiles it will clean all. What I love most is that I can actually program a home clean up while on am at work or out for the day through either Alexa or Google. Another function which is also great is that you are able to set your Robot Vacuum to actually target specific areas such as kitchens and bathrooms which, is used more frequently than other rooms. I definitely recommend this robot vacuum, you will be happy. I love it!

Review from sharkninja.com
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Apr 11, 2023
mvall
5 out of 5 stars review

The Smart way of cleaning your floors

[This review was collected as part of a promotion.] As an adult and a homeowner, I recently got the Shark Matrix robot vacuum, and I must say, it has been a game-changer for my cleaning routine. The Shark Matrix comes packed with features that make it an excellent investment for anyone looking for a reliable and modern robotic vacuum cleaner. One of the key features that drew me to the Shark Matrix was its compatibility with Google Home, allowing me to control it with my voice. This has made it incredibly convenient for me to schedule cleaning times or clean specific rooms without having to lift a finger. The auto recognition and mapping development features also make it easy to navigate my home and clean only the rooms I desire. The Shark Matrix is impressively powerful and fast, leaving my carpets and hardwood floors spotless. The self-docking feature allows it to empty the tank on its own, meaning that I don't have to worry about it getting clogged or running out of space while cleaning. Additionally, the ability to schedule the time and hours for cleaning with the app is very helpful. While the Shark Matrix is undoubtedly smart and convenient, I must admit that the app setup was a bit complicated for me. It took some time to figure out how to use all the features properly, but once I got the hang of it, it was smooth sailing. Overall, I would highly recommend the Shark Matrix robot vacuum to anyone looking for a powerful, modern, and convenient cleaning solution for their home. It has made my cleaning routine so much easier and hassle-free.

Review from sharkninja.com
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Apr 8, 2025
Donna
1 out of 5 stars review

I HATE this thing. For months, I have used it, and there is always an issue with it. It either doesn't clean all the rooms it's programmed to clean, it says "cleaning finished" when it should be charging and finish cleaning when it's charged. it doesn't go over thresholds, and now I'm getting a notification saying that the vacuum is on a cliff it can't get over. It's actually on the dock, and the connections have been checked. It says it's disconnected and is at 60%. It is plugged in but won't run. I bought this to make my life easier. I have MS, and this vacuum is more trouble than it's worth. It's nothing but a source of stress, and I don't need that.

Review from walmart.com
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Mar 27, 2023
Debk75
5 out of 5 stars review

So Handy!

[This review was collected as part of a promotion.] The Shark Matrix self emptying Robot vacuum is a must have! I had a regular one that wasn’t self emptying and it doesn’t even compare to the self emptying vacuum! The Self emptying is picking up really good! Awesome for dog hairs!

Review from sharkninja.com
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Aug 21, 2024
Uncle Buck
4 out of 5 stars review

Customer Service

We love the robot. The mapping took a little while to figure out, but once we did it was ez to clean one room or spot clean. The real problem is customer service. I cannot get into the shark clean app. I have spoken to Shark customer service on four different occasions and have been told their tech department is working on it and I should get an email within a day so. Well so far it has been a week and I still cannot use the app. The robot will clean the whole house but I can't clean a room at a time.

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Apr 17, 2023
njmcpike
4 out of 5 stars review

Great for self emptying.

[This review was collected as part of a promotion.] Very cool to have a vacuum that you don't have to push around and move furniture, this will scope out your home and plan it's map to how you have your house set up. You can add the app to your phone and set it for when you want it to clean for you. If it needs charging during vacuuming it will go back to it's base and charge then start where it left off. It picks up everything in its path. It even empties itself too.

Review from sharkninja.com
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Apr 4, 2023
LMom29
5 out of 5 stars review

Excellent cleaning and easy set up

[This review was collected as part of a promotion.] We’ve had two other brand robot vacuums of the R-a and N-o types. This blew them out of the water. The set up was super easy. I like the app and Alexa connection, which was easier to set routines and voice commands. The self emptying suction is kind of loud and did get clogged once but was easily fixed. I liked the initial mapping it did and the zones you can set. Works perfectly to do just kitchen and living room every day as needed. Highly recommend this vacuum. We have a long haired shepherd and two cats and this handled their hair without issue, even with spring shedding.

Review from sharkninja.com
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Apr 18, 2023
Vabratt
3 out of 5 stars review

Excited but aggravated

[This review was collected as part of a promotion.] I was so excited to try this vacuum as I have wanted one for years! I unboxed it read the instructions, followed them and thought everything would work out fine. Sadly, I was disappointed that it gave me an error message that the bumper was stuck. I messed with it and messed with it and finally got it to work. After that it was able to work, it tells you how to download the app and that was super helpful. Overall, its a very nice vacuum but the instructions were not clean and really, I had to figure it out on my own.

Review from sharkninja.com
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Apr 1, 2023
Vambiam
5 out of 5 stars review

Love This Vacuum!

[This review was collected as part of a promotion.] This vacuum was easy to install and easy to understand. The app needs some work but I am extremely happy with the vacuum. I especially like the self emptying aspect. I have 3 cats and this vacuum really helps me keep up with sweeping chores.

Review from sharkninja.com
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Apr 5, 2023
TexasMJ
5 out of 5 stars review

Another great Shark product!

[This review was collected as part of a promotion.] This is my second Shark robot and they just keep getting better. I set up this Shark Matrix in my downstairs where we have most of our living area -- kitchen, dining room, living room, master bedroom, guest bathroom. It mapped all of the rooms without any issues and our floor plan is not straight forward -- it's got a lot of complex turns. The map was made very accurately and we were using it within a few hours. I love the self emptying container. It's easy to remove and empty. The vacuum does a good job picking up dirty and hair. It never gets stuck or lost. I look forward to using this Shark for a long time!

Review from sharkninja.com
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