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Customer reviews for Shark Matrix Self-Emptying Robot Vacuum with 60 Day Dock for
Shark Matrix Self-Emptying Robot Vacuum with 60 Day Dock
4.4 out of 5 stars
stars390 ratings221 reviews
  1. 5 stars73% (284)
  2. 4 stars13% (50)
  3. 3 stars4% (15)
  4. 2 stars6% (22)
  5. 1 star5% (19)

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Showing 171-180 of 221 reviews
Feb 18, 2024
PP
1 out of 5 stars review

“dust bin not installed” error number 9 is omnipre

I spend more time fixing errors than it does cleaning, “dust bin not installed” error number 9 is omnipresent. After checking the web the general consensus is that dough inserted some piece of dirt is preventing the robot to sense the dustbin. A fingernail clipping is enough to create this issue. In my opinion the this robot will work on a “clean” floor, anything else and errors will show up. IMHO the issues are not worth the trouble.

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reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you're having trouble with your robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.Kind regards, Shark Clean

Mar 29, 2023
ggrant
5 out of 5 stars review

Love this vacuum!

[This review was collected as part of a promotion.] I have tried two other robot vacuums in the past and wasn’t impressed. They missed spots and seemed to go in random areas instead of where you wanted them. But this one works great! It maps your house and when you start it, it covers every area. You can set it to clean certain rooms or the whole house. It’s awesome.

Review from sharkninja.com
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Mar 26, 2023
AJR80
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] This vacuum operates quietly and cleans thoroughly. The only part of the operation that is noisy at all is when it dumps in the waste bin. The setup is easy and during the 1st use of the vacuum you can set it to map out the house so it can clean more complete. I love this new vacuum.

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Mar 31, 2023
Julia
5 out of 5 stars review

A must have!

[This review was collected as part of a promotion.] I've used other robot vacuums, but this one is by far the best one! I no longer have to spend all that time emptying out the vacuum everytime I want to use it. Which makes me use it SO much more! Now I can run the vacuum daily and empty the basin just once a week. We have two dogs and one of them sheds A LOT. I found that if I run the vacuum daily, the hair isn't too much for the vacuum and it's self emptying feature runs more smoothly if it's done daily. My floors have been so much cleaner since I got this vacuum. Just do yourself a favor and splurge for this higher quality robot vacuum. You won't regret the time it will save you!

Review from sharkninja.com
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Apr 23, 2023
Mal32
5 out of 5 stars review

In love

[This review was collected as part of a promotion.] I love this vaccum!! I love the fact that you dont have to clean it out yourself after everytime its ran. It automatically gets cleaned out into a holding tank, then once a month or less depending on how much dirt it needs to pick up you will then empty that. It wa easy to set up and connect to my wifi too.

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Mar 30, 2023
mikeg572
5 out of 5 stars review

Great Multi-surface Robot Vacuum

[This review was collected as part of a promotion.] The Shark Matrix Self-Emptying Robot Vacuum is amazing. It cleans multi surfaces including carpet and hardwood floors. This robot vacuum was easy to set up and it has great suction power that easily picks up dirt.

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Apr 22, 2023
arno
5 out of 5 stars review

Best Vaccuum!

[This review was collected as part of a promotion.] I love my new Shark Matrix! The design is very stylish and modern. It does an excellent job cleaning carpets (suction is powerful) and all types of flooring. The app is easy to use, it is great to have the ability to set so some no go areas. The robot is never lost or stuck and it is quiet! The self empty function is amazing as well. I strongly recommend this amazing Shark Matric robot vaccuum!

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Mar 30, 2023
Kim J.
5 out of 5 stars review

Nothing beats a Shark!

[This review was collected as part of a promotion.] Absolutely love this!!! It works so great! We have 1 dog, 4 cats, and a household of 4 people. This robot keeps my floors clean. It’s so convenient and easy to use. Controlling it in the app is very easy! You can schedule when you want it to run. We usually do it at night while everyone sleeps. Its super quiet and doesn't disturb anyone. It takes the hassle out of me vacuuming every day and that helps so much! Highly recommend this robot vacuum!

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Apr 5, 2023
Wannyj
5 out of 5 stars review

I absolutely love this machine!

[This review was collected as part of a promotion.] This was easy to set up and install the app. The first time I used this, I was amazed at how much dirt it picked up! (and maybe a little embarassed) It doesn't bother my little miniature dachshund dogs like the other vacuum does. They just sit and watch it go by, however, if they don't move it will bump into them. It was easy to setup a schedule and it works perfectly. I also used the spot clean function for an area rug and that worked well also. I did notice that the chairs under my kitchen table need to be pushed in straight or the robot bumps around quite a bit. And, I was also amazed that it went right over my bathroom rugs without getting stuck (Yay!). I can't even vacuum those with the regular vacuum cleaner without them getting stuck under the rollers. I am so impressed with this robotic vacuum cleaner, not only with the way it cleans but that it saves me time. I highly recommend!

Review from sharkninja.com
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Apr 23, 2023
DianaMarie11
5 out of 5 stars review

Love

[This review was collected as part of a promotion.] I love this robot vaccume. We have carpet and we have hardwood . This works perfect for both and the fact that is it is Bagless I love that no constent emptying. It seems to clean well and get everything and the pet hair. So far so good.

Review from sharkninja.com
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