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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,771-1,780 of 3,048 reviews
Dec 18, 2022
TheDuke68
4 out of 5 stars review

Missing items

Bought New Generator, it is missing the skirting, and missing the wifi module, it came with a letter telling me to scan the QR code for the wifi module to be shipped to me, but when you scan the code, it says my generator is not an affected model, and will not be sending me a module, although it is on the invoice that it is wifi enabled and does have wifi, but the unit is missing? Will call and see what can be done about it i guess

Review from generac.com
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Jan 18, 2022
Widow
5 out of 5 stars review

This product is not only a life saver but a true warm piece of mind.

My new Generic generator is a true peace of mind for safety, comfort and warm living. I no longer have to go out in the dark, cold, blizzard type of weather in the middle of the night to get my electric service back on. Yes this generator is a life changer for me a widow who is 75 years old. To go from a free standing generator that I would have to start to one that comes on automatically Is truly a dream come. The Whole process of ordering and getting the unit installed has been flawless and I thank you.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Apr 15, 2022
Cal50
5 out of 5 stars review

Model 7043 is online~

After a long process of considering my actual needs Vs my wishes I selected the #7043 with service disconnect & transfer switch. My gas meter is on the opposite side of my home with the electric meter on the opposite end. I placed the gen on the gas meter side and had my transfer switch mounted in the basement (wall) under the outside electric meter. Install was smooth with the most work running the electric and control wires from the generator to the transfer switch. Gas hook up was straight forward with a "T" inserted into my AC-250 gas meter and a pipe run to the generator. When everything was hooked up gen was test run in manual mode. This thing is a LOT quieter than I had imagined. Engine runs smooth. After a 5 minute test run it was shut down and put in automatic mode. The service disconnect switch was turned off and after about 10 seconds the gen started then the transfer switch did it job and fired the transfer switch to gen power. After a few minutes was turned the city power back on and the gen switched back , ran for a cool off cycle and shut off. Perfect ! The only glitch in everything was configuring the WIFI and trying to use the Generac WIFI activation app. The WIFI app never did work from the installer or my attempts to make it work. I ended up using an IP address for WIFI config (192.168.51.1) This worked on the 1st try. I have a multi band WIFI router and my generator liked the 2.4 Ghz radio band. After I got it connected I launched the Generac app and my generator and stats appeared on my phone. Generac also pushed new firmware (1.14.172) to my generator within minutes of getting connected. My install date ( today ) is 4/15/2022 and Generac has made some HUGE improvement to their equipment over the years. Looking at my neighbors house across the street they have an old Generac in the off yellow square cabinet. His is still in use after a decade of use but its REALLY loud and lower KW output than my new 22 KW unit and mine you can barely hear from across the house. When his runs across the street I hope it throws a rod so he buys a new and quieter unit.

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Jul 24, 2018
Mike76
4 out of 5 stars review

Good Product

We purchased this whole house generator to provide backup power foir extreme weather in our area (Hurricanes, thunderstorms). Initial setup and initial run was excellent. This unit has Wi-Fi and the installer took time to set it up to our cell phone. When trying to set up generator to my computer it appears that you have to go back to the setup Wi-Fi screen on the generator to enable each additional device (i.e. Computer, cell phone, tablet, etc) Other than that it appears to be a good product.

Review from generac.com
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Jan 13, 2023
gyro
5 out of 5 stars review

This product is exactly what I wanted.

This product is exactly what I wanted and powers my whole house. I had thought about a stand by generator for years and I'm glad I did it. The dealer was knowledgeable, the installers were great and efficient. If I had to do this again I would. I have recommended GENERAC to a friend and he is getting his installed on the 19th of January.

Review from generac.com
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Mar 16, 2023
Kaste668
5 out of 5 stars review

The Best thing we did.

We live in an area where power outages happen. We are rural and are always the last group to get power restored. We invested in the Generac system last year (2022) after we experienced another power outage. I have 8 large fish aquariums and being without power is not acceptable. This year (2023-Feb) we experienced some of the highest winds in our history. Power was out for us for 5 days. Our Generac kicked on within 30 seconds of power outage and ran without pause for 5 days. When power was returned the transition was so seamless, my clocks never even stopped.

Review from generac.com
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Jun 2, 2023
DingDong37
5 out of 5 stars review

Generator has good encasement.

My new Generac generator was installed today. However, the propane tank will be underground, so they will return with a different tank and the job will be completed. I live 15 miles from the LA gulf coast and hurricanes really do a bad job on our electricity that causes outages for a week. That means you empty your fridge and throw it all out, no a/c, no lights, etc. Can't wait to put to use. .

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Feb 21, 2018
Tricia
5 out of 5 stars review

A very reliable product for the money!

Brent at Browning Power Systems in Michigan and Clint at Generac were awesome to work with! Brent gave us a couple of options for generators. He was on site thru the entire installation & took care of all the little details. Greatly appreciated all he did & look forward to having a working generator when needed!

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Oct 22, 2018
Cloudncrab
5 out of 5 stars review

Peace of mind.....

We have peace of mind like never before after having the Generac in-place at our house. The installers were excellent, very professional, neat and thorough with their work, and pleasant to deal with. Looking forward to the pleasure and comfort of not having to deal with power outages in the future.

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Feb 10, 2023
Motoman
5 out of 5 stars review

New Generac 26KW Whole House Generator and Riverside Electric

Two days ago we had a 26KW Guardian whole House Generator installed by Riverside Electric Cincinnati. The install went extremely well and the installers were knowledgeable, professional, friendly and very thorough. Everything looks and functions very well. The morning after we had the generator installed high winds took down power lines in our area and we lost electricity. The generator kicked in just like it should and it powered up our house within just a couple of minutes. We are very happy !!!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062