I've only had my 22kw unit for two weeks so far. I've heard it run through a weekly cycle and that's it. So far so good! The install company did a great job and knew what they were doing. Now just waiting for the power to go out! Winter is coming and we get record snows here, so I'm sure this will be a great investment!

The Generac Generator looks good, test good, is waiting for the first power outage to see and feel how it works. The installation time was acceptable. It was more expensive than necessary for all that I had to do to get area ready and the calling, etc. I had to do to get gas meter checked and upgraded in the installation process. BUT it is done. I pray that it works efficiently and long term and that Canter does a good job of monitoring and maintaining its operation.

We have had our generator for 3 weeks now and has ran a total of 3 hrs due to power outage. There has been no issues during this time. Installation was smooth and installers were very helpful. Generac could update software to include notifications when generator turns on.

It’s winter in the Appalachians. The power to our whole area went out a few hours ago, as I was visiting a neighbor. We sat in the “dark” for an hour, and I decided to head home. As I pulled up, our lights were on, unlike all the others on our road, and the generator was humming, and wife was getting supper ready. That’s why I invested in this Guardian 22k last summer.

James, Dylan, and David did an excellent job of installing and testing our new Generac system. They were courteous, skillful, and very knowledgeable in this installation process. We look forward to our new system providing comfort and peace of mind in our Florida weather.

I have had a long history with Generac emergency power systems from my 40 years as a General Supt of Power Operations in NYC Transit. Our crews started using portable trailer mounted units to supply critical power to train signal circuits and other necessary power needs in our substations. The reliability of these machines made a positive impact on Transit by reducing train delays and ensuring the people of NYC experienced as little delay as possible, in their commuting during local power outages. Knowing this, when I retired and moved to rural Hubertus Wisconsin, Generac was my first and only choice when I decided to have emergency power installed. My new unit is quiet and now, with winter storms looming, I guess it will get a workout when needed. I am talking on Amateur radio each day, and several "hams" have started the process of having Generac systems installed in their homes. One fellow in Connecticut was fed up with the days and yes, weeks, long outages so he purchased his Generac which is to be installed very soon. I guess one can say we are satisfied customers and are thankful for the quality products offered by your company!

Backup power is very important for us due to health issues and provides us the safety and security to remain in our country home. We are on a well and can't live without heat or a/c throughout the year. Knapp's Electric(Generac contractor) and TrueComfort(Gas Line contractor) were very professional and completed a bang up job. The process was well explained and all our questioned expertly answered. We found the cost somewhat high although manageable for long term dependability. Worth it for us. We would highly recommend these contractors. The only negative is that the Dealer-Managed Plan should be included without cost. TKS

Like many, we just installed it to back up the whole house. The ATS works cleanly and efficiently. There is a couple second delay to engage when power goes out just as expected. This unit is 100 amp output and keeps up with most of our home's 3000 sq.ft. 2 AC units and electric tankless hot water. No one should ask that much of it. But we do and the only gotcha in our setup so far is the hot water heater drawing over 100 amps. (the generator protection mechanism engages properly shutting it down, no distress to it or the house, resetting is easy, which is a plus during a black out) So in backup mode, we have to kill one of the 3 40 amp breakers to the hot water heater. We are going to get the WiFi enabled smart breakers so we don't over tax the backup generator. But I am impressed that this little guy does exactly what it is designed to do, easy to use, and pray its longevity is as impressive.

just had the system professionally installed. Premier Power out of Jacksonville was great to work with and very knowledgeable. when we did the training I was surprised as to how loud the system is. it happens to be near the master bedroom (no other option), but i figured when we need the power it might be music to our ears. we can always go sleep in the living room. we are very satisfied with both equipment and quality of dealer.

The generator has come on with every power outage, and worked as expected. But on one occasion, after it turned off the red light came on. The code had to do with the engine rpm's, I read the manual and fixed the problem. Had we not been home and the power went out again the generator would have failed. We purchased this generator for insurance in case the power goes out, now there is always the concern, will it fail again.