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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,731-1,740 of 3,048 reviews
Dec 22, 2023
Curt
5 out of 5 stars review

This product is found to be as advertised by Generac.

Installation crew did a commendable job. All participants showed concern for doing the job right. Unit has only been in place for eight weeks now. Have not had a power failure to evaluate its output, but unit has cycled every other week as programmed. Have not attempted to use Wi-Fi feature yet due to so many negative reviews on it. Plan to discuss with technician at six month maintenance.

Review from generac.com
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Oct 16, 2018
Auntpaula1
5 out of 5 stars review

The generator works

Love my new 22KW/999 generator! The first week it was installed I got to put it to use! A squirrel blew the transfer switch for our neighborhoods power! I was in the shower at the time and when the lights went out I thought oh no! But 10 seconds and I had power! The rest of the neighbors were out of power for 5 hours! Generator did it’s job!

Review from generac.com
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Aug 22, 2022
Ron
5 out of 5 stars review

Great Protection

We have experienced several power outages in our home over the past few years. Now that we have a Generac generator, we feel secure and protected. This product has great features such as weekly exercises and Mobile Link, etc. Also, we were very happy with the installation.

Review from generac.com
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Sep 28, 2020
tex
5 out of 5 stars review

Wonderful product. Love it.

I have a 22,000-Watt (LP)/19,500-Watt (NG) Air Cooled Standby Generator with Whole House 200 Amp Automatic Transfer Switch. Bought for new retirement home here in East Texas in Sept 2018. It has been the best investment I could have made as this area has frequent power outages. It tests itself every week or so and on the several occasions that we lost power, it ran as desired and provided all of the electric power we needed, including my dry heat sauna and hot tub lol. My house has propane for stove and tankless water heater. The unit had to be modified for propane versus LP. Other than that, no issues and would highly recommend. Just make sure you but a unit to cover your expected load nees....best of luck.

Review from generac.com
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Aug 23, 2023
Bubba
5 out of 5 stars review

All GREAT - except Mobile Link

Very pleased with the functionality and protection provided by this generator. Mobile Link needs to be improved. I lost Mobile Link connection one day after installation. I went through the reconnect process probably 20 times over the next several days (I can now do this in my sleep). I had many conversations with the installing dealer, tried calling the Mobile Link hotline……I installed a WiFi extender, which showed connectivity consistently over 60%. But I kept getting the error message (on the APP) that connection was lost. I went to the generator and it showed connected at 60%. So I kind of gave up on the whole process. Then magically one day it started working (on its own) and still works as of now. I actually LOVE the features of Mobile Link when it works. I recently noticed in my activity log that “Firmware updated, boot to Auto” was apparently done recently - on the same day my Mobile Link started working consistently. I assume this fixed my problem, hopefully for good. So as of today I am 100% satisfied……after some initial frustration.

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Dec 21, 2021
Powerhouse
5 out of 5 stars review

I love my Generac Whole House Generator

Very impressed with the whole purchasing, install and product experience. From the start of working with the sales team, to the day of install was an exceptional experience. Very impressed with the product quality and professionalism of the installers. Nice to have peace of mind in an area where power loss has been a continuous issue.

Review from generac.com
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Nov 26, 2018
Ranger08
5 out of 5 stars review

The quality and features are great.

The quality and features are why I purchased. My contractor, SKA Electric (Stony Point, NY), provided sound advice and I’m glad I followed his advice. Their installation was 1st class and the Generac Generator is excellent. I would certainly recommend Generac and SKA Electric contracting, quality product combined with excellent installation.

Review from generac.com
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Apr 26, 2017
MSmale
5 out of 5 stars review

22kW standby generator

After several months of researching various generator brands I concluded that Generac was far superior to the others, especially when price is a factor. About seven months ago I finally made the purchase. I purchased a Generac 22kW standby generator with an automatic transfer switch included. We live in a rural area and have used the generator several times. Six seconds after the power goes off, like clock work, the generator comes on. Our special needs daughter lives with us and that fact alone makes a generator almost necessary. We could not be happier with our generator. I highly recommend a Generac generator.

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Aug 18, 2018
Tom
5 out of 5 stars review

Fantastic addition to my house

I just had a 22kW whole House Generator installed by TADCO Electrical Contractors. Tim Davis did an outstanding job of sizing my requirements, installing the generator, and demonstrating its use after installation. A turn key operation all the way. I highly recommend TADCO if you are interested in a Generac in Central Florida.

Review from generac.com
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Mar 31, 2022
SPJ
5 out of 5 stars review

No more worries about power outages!

After waiting for about 8 months for supply chains to start to catch-up after Covid I got my generator and got it installed last week, now I’ll sleep better knowing that I’ll always have power no matter what happens in this crazy world. The generator looks awesome and is really easy to use and maintain, I can’t wait for a power outage so I can test it out!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062