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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,721-1,730 of 3,048 reviews
Jan 2, 2019
Chookie
5 out of 5 stars review

Genny Ready for Action

Installation was a 2-day affair as wiring and gas plumbing couldn't be completed on Day 1. Price reflected in literature has little bearing on total price, once add-ons are counted. Product appearance is acceptable to the neighborhood HOA rules, but the cover has a degree of concavity that tends to hold some rainwater. Otherwise looks and performance so far is excellent. Durability remains to be determined.

Review from generac.com
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Jul 19, 2017
KW
5 out of 5 stars review

Great generator and great family peace of mind

Installed the 22kw whole house transfer switch generator at the completion of the construction of our new home. First time having a system like this to keep the power on. It sure adds happiness to our family living in Florida where high humidity and high temperatures during Hurricanes when the power is out will keep us comfortable.

Review from generac.com
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Jan 25, 2023
ck665
5 out of 5 stars review

It was worth the wait.

We finally had our Generac automatic standby generator installed 1/20/2023. Supply chain issues (every company we quoted also had some delays) and our gas companies meter upgrade took additional time but the big day came and we are delighted. Our dealer only does Generac installs and servicing and it was quite a sight to watch them work. Anyway, my wife and I (and our dealer) have the My Link app on our phones, making it very easy to check the units status, history, notifications, etc. Also, this product was NOT made in China but right here in Wisconsin. Great job Generac!

Review from generac.com
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Feb 22, 2022
Don
5 out of 5 stars review

24Kw Whole House Generator

Very satisfied with the Generac 24Kw whole house generator. We looked at other brands but for dependability and price the Generac was the best choice. DM Electrical and Construction was our chosen contractor and we were very pleased with them from start to finish.

Review from generac.com
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Feb 1, 2022
James007
3 out of 5 stars review

Service

I bought this product about 10 years ago after a particularly severe storm knocked out power for two weeks in my area. Since then, in the thousands of hours when I did not need it, it seemed to work perfectly. During the three periods when I did needed it, it did not work at all. During one storm, with a 10 day power outage, I was able to remove the oil pressure sensor and put in a plug and I was able to get the machine going and it worked OK. Without someone making that suggestion, I would've been out of luck. Service was impossible during that period.without me jerry-rigging a repair in a snowstorm. Service in my area is very difficult, delay of two weeks defeats the purpose of the generator completely. I would not buy this generator again.

Review from generac.com
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Jan 15, 2018
Namloot
5 out of 5 stars review

Best generator on the market.

We do home improvements and have been involved with a few generator installations over the years. Generac has proven itself to me many times as being the most reliable, quietest and economical generator on the market. My wife and I have wanted one for years and now that we are approaching retirement, we feel it's time for ours. We don't get many power outages, it's mainly for peace of mind.

Review from generac.com
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Apr 5, 2017
busarider29
5 out of 5 stars review

Great generator!

We had ours installed after the latest power outage that had us without power and running on a portable generator for 3 days. We decided we were done with the hassle of that and opted for something much more convenient and hassle-free. The generator runs great and works. Peace-of-mind is a wonderful thing.

Review from generac.com
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Apr 20, 2017
GTB2017
5 out of 5 stars review

Wish I 'd bought this years ago!

Unbelievable! Power goes out, count to 6, and pow! You have power! The entire house! We turned on electric dryer, electric oven and A/C unit all at the same time to test and nothing failed! The lights didn't even flicker! Not to mention 3 refrigerators were plugged in as well. You can't go wrong with Generac! Put piece of mind in your future!!! Thank you!

Review from generac.com
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Aug 24, 2020
WoodonWheels
5 out of 5 stars review

Peace of Mind for Hurricane Season

From start to finish, I am impressed with Generac, their dealer and the product. Amazed at all the "smart" features the system has, which calms any anxiety regarding a learning curve or manual processes. The installation was managed wonderfully and the generator has a smart and sleek appearance. I recommend this product to anyone who wants a more permanent (and lasting) solution to power outages--especially in areas that are frequently impacted by hurricanes.

Review from generac.com
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Sep 6, 2018
Dick
5 out of 5 stars review

PROVEN PERFORMANCE

This unit was purchased to replace a 20 kw destroyed by a flood. There was no hesitation on selection based on 9 years of wonderful performance by the 20 kw unit that was lost. It performed on numerous occasions and was responsible for a number of neighbors to follow our example on going this route. We feel secure and confident living in a rural area with outages that are too frequent.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062