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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,711-1,720 of 3,048 reviews
Mar 29, 2021
Al
5 out of 5 stars review

Had our Generac installed 4 years ago and still going strong.

As my wife and I age we have been doing what we can to make our home easier to live in as we get ready for retirement. Our county in Maine is experiencing some strong winds from an unusual direction for us and causing large area blackouts. We our one of a few with this type of generator on our and other than the internet being disrupted for a couple of we have no disruption in our daily routine. Years into this and still one of the best buys we ever made. Pam & Al

Review from generac.com
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Apr 4, 2021
Oakmtnbody
5 out of 5 stars review

Best Decision Ever

I have now owned my Generac 22KW generator for a little over a year now and knock on wood, I've had it kick on only a few times. When it was called on it worked flawlessly and was such a comfort to know that I wasn't required to do anything on my part. Here in Alabama it's not uncommon for serious storms to happen almost any month of the year. Not having to drag out a generator, extension cords and gasoline is not something I'll ever miss. Great product.

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May 9, 2023
Joe383
5 out of 5 stars review

Commending the generator installer electricians

I would like to commend the two electricians who installed our generator, Nick Blakeman and Jake Blakeman, from Great Lakes Electrical Contracting. They arrived on time, worked with the plumber and afterwards with professional efficiency. When the job was done they went through some features and directions and suggestions with my wife and I, and set us up with our wifi and the app to use. They were a pleasure to deal with in every way.

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Feb 5, 2021
JL
5 out of 5 stars review

Best investment ever !!!!

Installed Dec 2019, Westhaven, would listen to it start up and run every two weeks for 10 minutes to keep itself ready. Power went out January 2021 for two days, it fired up 10 seconds after power went out and never shut down. Ran everything in the house no problem and we were the only ones around able to do everything we normally do in our house. Had friends come over in the morning to go duck hunting and they said it was weird as we were only home with lights on. Best investment ever !!!!!!!!

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Nov 1, 2019
Pete
5 out of 5 stars review

Worry free

The generator is unobtrusive and the sound it makes when we were without power was welcome (as were the lights and HVAC)! The mobile link feature, however, needs to be improved (set up was a challenge even for someone with a technology background). But that is a minor complaint compared to the security of having power when it is needed.

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Jul 9, 2020
CP
1 out of 5 stars review

This product is terrible

We needed a backup generator for our home, and when the power was out we were happy to hear it hum. However, after the first use of this product it broke down and the wires were fried. After consulting with customer service, they said the warranty wouldn’t cover it, they blamed lightning for causing the problem. Then they sent a bill to cover the diagnostic cause even though we already knew what the problem was. I would not recommend using their services at all, unless you want poor quality coverage and usage.

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Jan 12, 2018
hawk
5 out of 5 stars review

Living in the boonies

I live way out in the boonies and we are usually the first ones to lose power when it happens and the last ones to get it back, so having the peace of mind that no matter the time or conditions this beauty will come on and keep my house warm or cool as the seasons determine is money in the bank.

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Dec 22, 2016
SAY1328
5 out of 5 stars review

Great value for the 22KW output.

Our prior, 20 year old generator was 10KW. We just had this 22KW generator installed which gives us terrific flexibility as to the amount of circuits we were able to attach. It seems to be a powerful, smooth running generator with a nice understated appearance. I'm sure we'll be even more pleased at the first outage!

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Nov 14, 2019
Carrabinieri
5 out of 5 stars review

Comfort and peace of mind

Knowing that the generator automatically provided electricity for the whole house is very comforting. The installers were very professional and completed everything in one day. Having the annual maintenance agreement ensures that the unit will be taken care of every year

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Dec 14, 2016
AndyP
5 out of 5 stars review

Why go without?

This whole house system is a must. With frequent power outages common in our area there's no need to worry now that we have a 22kw Guardian. We don't have to leave home or spend thousands of dollars on hotel rooms and eating out in the event of a major catastrophe. All I can say is if you can get one, go for it. You will thank yourself when it automatically kicks on. This system has the potential to pay for itself.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062