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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,661-1,670 of 3,048 reviews
Jan 28, 2023
John197
5 out of 5 stars review

Top notch

This generator and transfer switch are great. I purchased and installed myself. The guidance in the manuals is great. Granted, you do need to know how to do electrical work and gas piping correctly and safely. I called for assistance getting it connected to wifi and the representative was very helpful and polite. The system then started up and functions perfectly. Very satisfied.

Review from generac.com
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Nov 13, 2017
RichardK
5 out of 5 stars review

Worth Every Penny

We just upgraded to this 22KW with 200Amp transfer switch. The product is top notch and worth every penny. In fact, power was out last week and the Generac preformed as promised and kept us warm and powered up. Our local dealer is excellent as well and we're really happy with the installation and value. I wonder why we waited so long to install this...

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Feb 24, 2024
Gapcdr
5 out of 5 stars review

Happy Camper

Installed 3 years ago and it has performed flawlessly. 1 hurricane and numerous thunderstorms, I have about 400hrs runtime on it. Very easy to perform annual maintenance yourself. Mobile Link gives you all the details when you need it. Be sure and setup the weekly Exercise - 5 minute run.

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Jun 27, 2022
Travis
5 out of 5 stars review

Awesome product

I recently installed a 14kw Generac Guardian series generator for my back up needs so that its easier on my wife because im gone alot for work. It was a breeze to install and works automatically when power is interrupted on the first try! I definitely recommend this product to anyone!

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Mar 21, 2024
Dori774
5 out of 5 stars review

Great Installation by Lee Legler

Our Generac dealer and install crew was Lee Legler Construction & Electric, Yorkville, IL. Lee, Terry, Mia and Lee's installation crew were a pleasure to do business with. Lee's crew were very easy to deal with and was very professional, very detailed and thorough. From what I have been told is Lee and his crew install one Generac every day of the week. They were on time and immediately got to work with our installation. Very patiently explained how the transfer switch worked and cleaned up everything when done. I can absolutely recommend this business for your purchase and installation.

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May 11, 2023
Nontechjeane
5 out of 5 stars review

My generator is newly installed.

I haven’t had to use it yet, but I am sure that when the power does go out, I will be set to go. The team was wonderful from the first contact on the phone to the installers. Everyone is knowledgeable and patient and very helpful. All of my questions were answered and any hesitation I had has disappeared. I had a couple of questions after installation and the woman on the phone answered them all. Adams electric in WI did the installation and gets 5 stars.

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Feb 18, 2023
Kelly
3 out of 5 stars review

Very satisfied with the product - Installation Process Follow Up Was Poor

I'm very satisfied with the product. The installation process was okay - my lawn is still a mess. Additionally, the company (ARK Generator) has yet (waiting for two months) to provide documentation on the 10 Year Warranty and assist me in setting up MobilLink.

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Aug 25, 2023
Bill
5 out of 5 stars review

24KW Guardian Whole Homew Generator

This generator is perfect for us. Will power all of the major loads in our home. Most importantly, Bear Rock Electric did a fantastic job coordinating all of the external requirements (Permits, Inspections, and Propane contractor) so that the install was done in a day. We are very pleased with the system.

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Sep 11, 2022
acd74
5 out of 5 stars review

this is a proven product and user frendly

I have researched your product with known owners of several years and have found every on to be very satisfied with its performance. So when my neighbor had theirs in stalled On her referral I made arrangements to have one installed. I am confident it will serve me well.

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Sep 22, 2023
wfs45
5 out of 5 stars review

This generator is great. it is an answer to our prayers.

As a disabled Veteran I am unable able to negotiate the stairs in our house, my wife has to try and push me up the stairs. With the whole house backup generator we no longer have to worry about power to run our elevator, if there is a power outage.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062