Kudos to Stuller Power Solutions in Hendersonville, NC from start to finish, who I was referred to by a friend & fellow customer. Brian Stuller, the owner came to our home to assess our specific needs, followed by his excellent install team Jeremy & Austin with the final set up/operation by highly experienced Mike who took the time to educate in operation. Highly recommend!

We haven’t had to call on the Generac yet due to power outage but are fully confident in the protection it will provide. Installation was easy and as agreed by Calibre Electric. The generator runs its diagnostic routine each Wednesday at 2pm and results can be seen in the MobileLink app. Living on a farm the generator will keep the water pump running and provide us needed services. Very happy with our purchase and oddly looking forward to our next power outage!

Can’t say enough about this was the best investment I’ve done given my peace of mind of always having power. I live out in a rule area, and we lose power quite often deer in the winter and some times it’s a few hours and there was a time when we had no power for 5 days and not able to run the well and getting down in the 20s pipes freeze up. So now I live with peace of mind

Just had the Generac model 7226, 18 kW home standby generator installed and am very pleased with it. The one small drawback is the Status LED indicator light is on the right side of the unit, away from my street view. The unit should be designed to move the Status LED indicator light to the left side of the unit if needed to view it from the street.

I originally considered 26 kW whole-house generator, but I settled for 10 kW unit due to location of natural gas meter compared to optimal location for generator based upon recommendation of independent installer. Larger generator would have required 150+ feet of 2" gas pipe — 10 kW unit easily connected to existing 1" gas line. I was able to service everything in 2400 sq ft home other than washer, electric dryer, electric range, and central air conditioning compressor from included 16 circuit automatic transfer switch. Power restored in 30-45 seconds after simulated outage (flip 100 amp breaker in main box feeding transfer switch). I appreciate the fact that transfer switch waits for power to stabilize after utility power comes back on before switching back.

Purchased and installed 18 months ago. LPG fuel, whole-house coverage. To date it has powered our home for a total of 57 hours, with the longest single run being 31 hours. We live in a heavily-treed area where most power lines are above ground. Any time there's a windstorm, there's a good chance of a power outage. We depend on electricity for our water supply and to keep the house warm and pipes from freezing. Very pleased with the reliability and capability of this unit.

First and foremost thank you to Metro Electric for the exceptional customer service and installation. The team is spot on from the time they arrived until the job was finished and they left everything as neat and tidy as if they were not even here working. This was a tremendous purchase for our household and I can't wait until the power goes out. Anyone living with a well and septic knows how difficult life becomes when the lights go out! It has been four weeks and still waiting to solidify why this was the best decision ever. I'm sure it will be worth it! Thank you Generac for the extended warranty and I am certain what will be a quality product.

Purchased the 18K Guardian Generac and worked well right away! Platz Electric (MI) were very efficient and thorough professionally installing not only the generator itself, but also completed everything involved including the electric, gas line connection and installation, etc. I didn't have to hire any additional electricians or heating/gas line installers! They were very helpful and patient with my township inspectors and all my questions etc. Highly recommended!

In the first year after installing this generator, I had to use it 6 times. Once during the El Dorado Fire (gender reveal fire). It was 110 degrees out and someone set off explosives in a field nearby which ended up burning our mountain community for over a week. During that time there was no power from the grid. My generator kicked in and provided power for me, enough to keep all of the refrigerators running, A/C, well pump and TV. I don't know what I would have done without it, as it was over 100 degrees out and I couldn't open any windows due to extreme amounts of smoke from the nearby fire. I also rely on electricity to pump water in the house from the well. I was able to use all of my appliances. This generator has been a wise investment for me.

Wrote a review when the unit was installed; 17 months later after its first application, I want to update. Power went out in the morning and between 20 & 30 seconds later the generator kicked in and performed flawlessly {for the next 3 hr and 56 min} until the power was restored. This is what the unit was purchased for and did not disappoint one little bit. Worth the peace of mind. I would recommend to any one seeking reliable performance and dedicated yearly maintenance.