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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,057 ratings3,056 reviews
  1. 5 stars86% (2,642)
  2. 4 stars9% (275)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,621-1,630 of 3,056 reviews
May 3, 2017
Michael67
5 out of 5 stars review

Went to work right away

Unit was installed on a Wednesday. Runs on LP. Had a monster storm on the following Monday. Lost power for eighteen hours. Generator kicked right in and we didn't lose a second of power. Amazing. Ran smoothly and quietly the entire time without one hiccup and only used about 10 gallons of LP. So glad we had the unit; well worth the purchase.

Review from generac.com
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Oct 5, 2021
Navyguy88
5 out of 5 stars review

Larger generator with wireless features

Riverview Construction/ The Generator shop in Slidell, La. was our provider. Once we were informed of our install date, everything was flawless. Install team were very professional and knowledgeable. I would highly recommend Generac. They certainly have a winning operation from start to finish.

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Jan 30, 2023
dave
5 out of 5 stars review

runs great

we've had almost 1 year now haven't to use it yet thankfully go to know it out there just in case it's needed . power's the entire house . with full size freezer and refrigerator in the basement. plus the furnace system . a very comfortable feeling for the the both of us.

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Jan 28, 2024
DandA
5 out of 5 stars review

Best decision ever!!!

Only had my 24kw for about 1 month, then after severe storms we lost power for 5 days straight. Having a newborn/toddler was one of the main reasons I chose to install one but honestly is a great choice for everyone! Our lives never skipped a beat, it ran our whole house seamlessly including all appliances, our 5 ton a/c unit and even our heated inground pool! Other than the destruction from mother nature you would never have known we were without power and could go on as if nothing happened. Thank you Generac!!!

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Sep 29, 2022
AL
5 out of 5 stars review

Excellent Installation

Crew showed up and went to work, one day was estimated and the job was done as promised. I just stayed out of the way and they went about the job as if it were changing a lightbulb. No delays, had all of the piping and electrical materials. Ran tests and explained how the machinery works. Answered all of our questions. Handed over the keys and manuals and we were quite satisfied. Job well done. Now I can laugh when thunderstorms hit.

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Dec 21, 2020
Rob
5 out of 5 stars review

A proven product that provides worry free peace of mind

We live in a rural area that has experienced several recent power outages. The derecho storm that affected the mid west this summer left us without power for five days. Since our install after the storm we have not been without power thanks to the automatic and reliable transfer to our Generac power source! Our qualified dealer installation was timely, and a neat job, done with perfection. We highly recommend Generac!

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Oct 1, 2014
johnboy
5 out of 5 stars review

This product has blown my mind. I can now sleep without any disruption.

The contractor that installed instructed me on the installation, use and knowledge of this equiptment. I can now have a piece of mind knowing that the generac generator will kick in when power goes off. Also no gasoline just natural gas which relieves me of much work. My neighbors are very interested and are impressed with ease of the generatot.

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Aug 21, 2021
Karen2021
5 out of 5 stars review

Excellent.

This generator was installed yesterday. The buying experience was very professional. The unit appears to be in excellent condition. The workers were very knowledgeable and respectful of my property. My neighbors recommended this product after their excellent experience.

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Jul 16, 2019
Buckeye65
5 out of 5 stars review

Sleek design and quiet operation

Decided to go with the Generac unit after much research into total home generators. Capacity, warranty, fuel consumption, cold weather kit and Consumer Reports ratings were all factors that went into our decision to purchase this unit. We met with 4 different manufacturers installers and by FAR were most impressed with the Generac dealer/installer we chose. Roessner Energy associates walked us thru the installation process during estimate and before install. Even in 90+ degree heat they finished in 6 hours and with a pro clean up too. Can't recommend this combination enough if your wanting a top notch job.

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Dec 18, 2020
Susan
3 out of 5 stars review

Disappointed in performance

Purchased your 10,000kw unit a year ago through Home Depot and was installed by electrician recommended by Home Depot. It was very expensive having new panel put it, etc. In the past year it has come on about 6 times and has worked well. During last ice storm noticed it was loud and sputtering snd seemed like it was ready to stall out. Propane tanks are full. This morning with Nor’easter it came on but sputtered loudly and ran unevenly and sounded like it was ready to stall out. Ran outside to shovel around it to make sure it was clear of snow. Furnace and lights kept dimming as it sputtered. Disappointed to have problems so soon. I will be paying this off for a couple more years so needing somebody to fix what is wrong is discouraging so soon after purchase. Cannot recommend this product if these problems persist.

Review from generac.com
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