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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,057 ratings3,056 reviews
  1. 5 stars86% (2,642)
  2. 4 stars9% (275)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,611-1,620 of 3,056 reviews
Oct 21, 2017
Craig1504
5 out of 5 stars review

It had the features we were looking for.

The company that installed our unit has a long standing reputation of good service and satisfaction. Appearance of unit is attractive and blends into the local enviroment of the neighborhood, running noise of the unit is minimal . Cost of the unit was comparable or better then other manufactures that we investigated. Availability of our unit fit the time schedule of our lifestyle

Review from generac.com
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Mar 30, 2020
AndySteve
5 out of 5 stars review

Quiet, reliable, and discreet

We ordered a 10 kW Guardian to provide 24-hour emergency power to our home in midcoast Maine. With WiFi capability, remote monitoring by the installer, and automatic activation at regular intervals to keep its internal parts and processes "well-oiled," this is a great unit. The first couple of times it came on we were largely unaware it was operating...and it is right outside our kitchen window. Now, if I can only find a buyer for the portable Generac we no longer need!

Review from generac.com
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Feb 12, 2023
NitroMike
5 out of 5 stars review

Total piece of mind

Our Generac was installed in November, 2022. So far we haven't needed it yet but it's great to know that in the event we lose power it's there to take over. Our installer was great, did an excellent job and provided all the information we need to keep it ready when needed. I have the Mobile Link app on my phone and PC to check that it is ready and exercising as scheduled, so far it's been right on time. We couldn't be more pleased.

Review from generac.com
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May 31, 2018
CL31
4 out of 5 stars review

The 22Kw home generator with auto-transfer was a great addition to the home plan.

Our generator was installed a 5 days ago and we have already reaped the benefits of the installation. Only one day after installation and activation we had a power outage for approximately 4.5 hours. I expect that it will serve us well in future outage events.

Review from generac.com
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Aug 29, 2023
Terry
5 out of 5 stars review

This generator has already done it's job!

The SPS team was amazing, from start to finish. I did my research before choosing the type of generator and company to do the install and support. I made the decision to go with Generac and SPS after talking to 4 other companies. I am a single homeowner and trust in the product and the company is paramount. I have had the system installed for less than 3 weeks and it's already been used twice. Power goes out quite a bit in my area and I also travel so knowing the system will work and that I am notified of each action the generator takes. I would recommend this product to anyone and the Specialized Power Services company to do the install!

Review from generac.com
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Jul 17, 2017
Butch26
5 out of 5 stars review

Love the quality and the engineering built into my Unit #7043

Value for the price is extremely important in any purchase. My Generac #7043 not only gives me excellent value for the price but the support system for service is the long term plus. Being in business myself, it is a pleasure to be serviced by quality professionals support staff. From quote to installation to start-up , everyone was great with instructions and explaining the unit's features. Could not be happier with my new security blanket.

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Feb 11, 2023
Farmer
5 out of 5 stars review

We are pleased with the Generac.

Since the Generator was installed, we have not lost electrical power to our home .However, we expect the Generator to perform as advertised. We were surprised at the number times the installer had to come back to get the Mobile Link feature operational. All in all, we are very pleased with the price, product and warranty.

Review from generac.com
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Apr 17, 2019
viper55
5 out of 5 stars review

Finally!

I have been wanting a Generac automatic stand by generator since 2012 when we had a week long power outage during the hottest week of the year! The unit was just installed, and 5 days after installation we had a brief power outage and it started right up and powered the house exactly as it's supposed to. Now I can go on vacation and not worry about my basement flooding, or my beloved koi fish dying from lack of filtration and oxygen in the event of a power outage. I am also an otr truck driver, and now I don't have to worry about my wife and kids being with out power when I am gone.

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Mar 30, 2019
Powerfull
5 out of 5 stars review

Power outtage answer

My house is all electric and for several years I've gotten by with a portable generator, but it couldn't power my entire house. The Generac Guardian 22kw is just the thing for whole house electric power. Installation took place over 5 days, pour the pad (over weekend to set) place generator & 250 gallon tank, then transfer switch install. Finally the battery was installed and unit started. My Heat Pump was turned on then; both heat & air, worked perfectly. Electric hot water tank operates normally under the generator power along with all my other appliances. Weekly 5 minute test run was then programmed; the generator started & stopped on time. Completely satisfied .

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Nov 6, 2021
Sunny
5 out of 5 stars review

Pleased with installation, comeradery, and work ethic of installers, .

Having a Home Generator, in case the electricity goes out, is new for me. I'm glad to have the security of knowing I can still get water, light and heat. Joe Z, Brian, Tim, and Steve did a great job installing the Generac, and then connecting it to the house electric panel. The "Trial" went well, so I feel confident that everything will work well, and especially pleased that I can stay warm during the coming winter. Nancy

Review from generac.com
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