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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,057 ratings3,056 reviews
  1. 5 stars86% (2,642)
  2. 4 stars9% (275)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,581-1,590 of 3,056 reviews
May 29, 2021
PamJ
5 out of 5 stars review

Exceptionally professional and courteous installers!

Bonney installed a Generac generator at my home and the quality of the installation and their professionalism and courtesy far exceeded my expectations. They were very clear about the cost and timeline and communicated with me on a regular basis. Also, I never felt pressured to make a quick decision regarding the contract. The particular team that came to my home (Michael, Cole, Kim and Jonathan) were beyond polite and treated me and my property with the utmost respect. I was astounded that, after digging large trenches and creating a pad, they were determined to restore the ground around the generator exactly as they found it, including redistributing the decorative bark. After the installation, Cole carefully led me through the information I needed to know in regards to assessing the generator's status and how to reset it if necessary. I cannot speak for Bonney's other services, but am confident that they excel in those areas as well. All in all, I would recommend Bonney above any other company in my area and would not hesitate to use them in the future.

Review from generac.com
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Aug 22, 2016
MrT4204
5 out of 5 stars review

Excellent product

I had this generator installed and the first night we lost electrict power and the Generac kicked on in just a few seconds. I am very happy with the Generac. The company that installed the electrical services were very knowledgeable about the generator and very professional in their insulation.

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May 22, 2020
Robot
5 out of 5 stars review

Great installation Job

The Generac was installed just yesterday and I was impressed by the 3-man team as they did a professional and quick installation. The unit looks great, is quiet enough to not intrude on neighbors or our household and initial tests indicate it will meed our total house needs. I'll review again in the event of a significant power outage which will give me a basis for comment on its performance.

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Aug 22, 2022
Ron
5 out of 5 stars review

Great Protection

We have experienced several power outages in our home over the past few years. Now that we have a Generac generator, we feel secure and protected. This product has great features such as weekly exercises and Mobile Link, etc. Also, we were very happy with the installation.

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Jul 24, 2019
Pastorsteve
5 out of 5 stars review

Outstanding Peace of Mind!

My new Generac 22KW was expertly installed by Holly Electric craftsmen Matthew, James, Jason and Cody. My new generator cycles just as explained and (almost silently) runs great. I have great peace of mind that my family will never again experience an unnecessary power outage, especially whenever I am away from home.

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Oct 11, 2016
Richard
5 out of 5 stars review

Worth the investment!

My wife and I had a Generac 22kw Guardian Series Backup generator installed when we built our home 5 years ago. We haven't really needed for any long period of time until Hurricane Matthew. We were without utility power for two days (very fortunate compared to many). Our Generac kept us fully powered and cool for the entire time!

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Nov 10, 2017
DesertDad
5 out of 5 stars review

Peace of Mind

How do you spell peace of mind? How about G-e-n-e-r-a-c. We installed the 22kw model a couple months ago, and I rest easy, knowing my generator is standing by in the event of a power emergency. Each week the unit fires up for about five minutes in test mode, reminding me it's ready to go. We installed the generator as part of a swimming pool project, so the unit sits nicely among the rest of the pool equipment - compact and out of the way. I can't imagine owning a home without a backup generator, especially with our aging grid system and the looming threat of cyber attacks.

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Feb 27, 2021
Damon70FortBend
5 out of 5 stars review

Worth every penny, needed item!

We lost power for 50 hours in the Texas 2021 ice storm and my 22 kw propane fueled generator didn't miss a beat! We have had it installed 3 years now and even with blue bird weather we will be out of power for 1 to 4 hours. As a retired electrical engineer I have installed numerous generators larger than my 22kw set but reliably is equal to offshore living quarters gen sets. It is easy to maintain. Great piece of mind having one installed.

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May 9, 2018
Nickpalmcoast
5 out of 5 stars review

Best in class

As an electrical contractor we install many Generac 22kw generators period after installing a bunch of them I had to get one for my self. After Hurricane Matthew running off a small generator just did not cut it so we installed the 22kw with a 200 amp automatic transfer switch at my own house. My wife thought it wasn't necessary and then hurricane Irma hit. 4 days without power, well let me restate that for days with my neighbors without power but not us. It was just like having the power on but it was all generator. It ran everything from our Central AC to even the hot tub which we left on by accident. Everyone says it uses a lot of propane but I say no it does not it is very propane efficient. We have 120 gallon propane tank that is filled up to 80%, after four days straight of use it was down to 45%. To me that was amazing. Just to have all our Lights TV air conditioning two different refrigerators and many more items running was a dream. Thank you Generac for making such a great product

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Nov 30, 2017
ppdmj
5 out of 5 stars review

This product will take care of us while home or away!

Living in the country we depend on electrical energy for our water well pump and sanitary system as well as all household applications. The Generac standby generator gives us peace of mind that we will have running water as well as lights during a utility outage.

Review from generac.com
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