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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,057 ratings3,056 reviews
  1. 5 stars86% (2,642)
  2. 4 stars9% (275)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,561-1,570 of 3,056 reviews
Sep 23, 2022
Christine
5 out of 5 stars review

Thrilled with our generator!

We're absolutely thrilled with the peace of mind that comes with a Generac generator. An ice storm left us without power last winter for seven days and shuttling between our home to check on pets and pipes. We're as ready as we can be for any future outages.

Review from generac.com
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Apr 27, 2023
Angie
5 out of 5 stars review

Excellent purchase with great features

Stuller Solutions is a great company to install and service the generator we purchased. It gives us the peace of mind we were looking for when power goes out. They are very professional and the installation went perfectly. Would highly recommend them to install Generac generators in our area.

Review from generac.com
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Aug 9, 2019
Boudreaux
5 out of 5 stars review

We waited TOO LONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Living in the country has always been a challenge regarding the community power grid. Innumerable power outages have always been the constant. Having a home based business with VPN for remote employees increased the criticality of having an auxiliary power source. Enter the Guardian 22k Generac ! Not only are we now able to power up our house in toto 24/7 with security in the event of a systemic failure...but we are also now protecting our company's ability to service our partner base thanks to Generac and the Guardian 22k. This BECAME a primary component of our business disaster recovery plan....and the install having been completed - we are all breathing much easier now. :) R

Review from generac.com
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Apr 21, 2017
Rebecca36
5 out of 5 stars review

Nice looking and very, very necessary to any home

Have been wanting a Generac for a long time, and now I can check this off my list. Our weather gets more and more unstable, and my husband and I couldn't be happier now that we can stay at home in comfort, whenever our location loses power. When away from home, we can check on it through our phone. Praying we never need it, but knowing we won't have to leave home again, to stay in a hotel, is so comforting. This is a such a great investment.

Review from generac.com
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Nov 19, 2020
GC
4 out of 5 stars review

Nice generator set

The generator is good, I do wish the generator and the transfer switch were painted the same color. I know its minor, but it bothers me. The gray color of the transfer switch blends in well with my house siding. I have my generator installed near my a/c units and they are all gray, but the generator itself stands out with its beige/tan color. I also with it could be a little more quiet and the sound proofing on the generator lid does'nt stay in place very well. Every time I open the top cover the sound proofing has fallen down.

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Dec 9, 2022
Sugar
5 out of 5 stars review

Looks great

We love the Generac and it is a great product. It looks like the Generac will a long time tool at our home. It looks great and because of Generac's reliable reputation we will feel safe and sound when and if the power go out. Bill and Susan Dawson.

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Aug 15, 2020
Bummedout
2 out of 5 stars review

Brand new and still not working

I had an electrician install this generator brand new out of the box. It started right up and worked fine, however we couldn't get the Wifi module to work. I called Mobilelink and we couldn't figure it out, so I had to have a service tech come out to trouble shoot. Turns out the wifi module wasn't even plugged in. So we plugged it in, connect to the internet and did a software update that ultimately fried the control unit, so now the generator won't even start. The control unit is now on order and am waiting with a very expensive giant paperweight sitting in my yard. To make matters worse, there is currently a heat wave with rolling power outages and my generator is just sitting there doing nothing except burning a hole in my pocket.

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May 15, 2019
GDKFLL
5 out of 5 stars review

Nice Generator for Our Needs

This is our third Generac generator for a good reason. Their units simply work, and work well. Our last Generac generator made it through a hurricane and ran for three (3) weeks straight. We felt very comforted knowing that it worked so well, and g-d forbid we need to rely on our generator again, we know our newest Generac addition will be there to carry the load.

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Sep 15, 2021
LRG
3 out of 5 stars review

Muffler Problem

After 435 hours of protection and 5 years of service while using a 22 kw NG model G0065512 generator after hurricane Ida in Louisiana the muffler ruptured at 1 o'clock in the morning. Generator continued running at a very high level of noise. At daylight, in a rain storm, with an umbrella, I removed panels and removed the muffler, it had ruptured at the inlet above the cooling fan for the generator sending metal fragments into the plastic fan blade. Fan was damaged but still usable. I made a repair to the muffler and re-installed. First time I actually needed generator to perform this is reason for poor quality rating.

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Jul 25, 2020
Glenn
5 out of 5 stars review

Excellent from selection thru first trial run

Ordered 22k Guardian w/switch, pad & battery July 6. Order shipped the 9th and delivered curbside the 13th. Arranged our own 500 propane tank including placement of Generac and gas connection. Had an electrician complete the transfer switch wiring. All tests performed perfectly. Company support during the activation process was very efficient. Could not ask for a better overall experience.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062