The Generac 7210 with ATS was just installed and on initial startup we killed the power and the generator started and all the lights in our 4,700 sf. home came on. We tried a 4 ton A/C and added another 4 ton A/C and then added a 5 ton A/C and the generator handled them all. We have no need to run all three during a power outage, but is nice to know that we can or run other things in the house. I thought it would be loud, but it was actually not loud at all and 50 ft. from it; hardly noticeable. Very , Very nice and my wife now has her generator she always wanted.

We had Switch Electric, LLC perform the installation. They came highly recommended and I can see why. The installation went flawlessly, their explanation of the system was easy to understand and the product works incredibly well. We typically lose power here in our area at least three to four times per year and were tired of hooking up a manual generator to the house during those windy/rainy times. Thank goodness we now have the peace of mind that it will happen automatically.

Knowing that the generator automatically provided electricity for the whole house is very comforting. The installers were very professional and completed everything in one day. Having the annual maintenance agreement ensures that the unit will be taken care of every year

After many power outages in 2020 we decided to purchase a generator. We chose Metro Electric to install it because they had the best presentation. It was installed on May 26, 2021. It was a rainy day but the electrician and plumber had tent coverings so they could proceed as planned. When they came into the house they had foot coverings so as not to track in any dirt. We felt they were very professional and knowledgeable. When the electrician was done, he came in to explain the Operating and Maintenance Binder. It said our generator would come on every Wednesday at 12 p.m. and on 6-2-21 it came on at 12 p.m. And on 6-9-21 we had a very short power outage in the morning and the generator immediately came on and then again at 12p.m. We are very pleased with the installation and especially the power outage start. That was great evidence that our system was working.

First and foremost thank you to Metro Electric for the exceptional customer service and installation. The team is spot on from the time they arrived until the job was finished and they left everything as neat and tidy as if they were not even here working. This was a tremendous purchase for our household and I can't wait until the power goes out. Anyone living with a well and septic knows how difficult life becomes when the lights go out! It has been four weeks and still waiting to solidify why this was the best decision ever. I'm sure it will be worth it! Thank you Generac for the extended warranty and I am certain what will be a quality product.

So far- so good. I haven't needed it yet, but knowing it is there if I ever do gives me peace of mind. It took a long time to schedule installation in my area due to a backlog, but they did a great job (except for not leaving me the key, but I was out of town when it was installed) and it looks great. Too soon to really comment on overall quality, but the weekly exercise and online connectivity work as advertised. For the money, I don't regret my decision for one second.

In the first year after installing this generator, I had to use it 6 times. Once during the El Dorado Fire (gender reveal fire). It was 110 degrees out and someone set off explosives in a field nearby which ended up burning our mountain community for over a week. During that time there was no power from the grid. My generator kicked in and provided power for me, enough to keep all of the refrigerators running, A/C, well pump and TV. I don't know what I would have done without it, as it was over 100 degrees out and I couldn't open any windows due to extreme amounts of smoke from the nearby fire. I also rely on electricity to pump water in the house from the well. I was able to use all of my appliances. This generator has been a wise investment for me.

Purchased the new 22kw unit, running on natural gas and transfer switch package. Excellent dealer support. The installation tech was extremely knowledgeable and knew all aspects of the electrical and mechanical components of the installation. I wish that the exercise run timer could be adjustable for say, 10 or 15 minutes in lieu of the existing 5 minutes. Easy unit to perform service and maintenance....wide open panels. Evolution controller's annunciator is s great feature should any problems develop. I purchased the wireless monitor system in lieu of the WiFi package. The new housing is now aluminum which should many years of long life. I also purchased the Generac mounting pad to complete a great looking installation. I'm totally satisfied with the system in all regards. Bob Renton RJ

We live in an area where power outages happen. We are rural and are always the last group to get power restored. We invested in the Generac system last year (2022) after we experienced another power outage. I have 8 large fish aquariums and being without power is not acceptable. This year (2023-Feb) we experienced some of the highest winds in our history. Power was out for us for 5 days. Our Generac kicked on within 30 seconds of power outage and ran without pause for 5 days. When power was returned the transition was so seamless, my clocks never even stopped.

7 Year Warranty When we looked at purchasing a generator in March of this year we were told that if we purchased it we would get an additional seven year warranty with $695. The generator was delivered in September because of delays with Generac, which we understand, but now we are being told that because we didn't take delivery in the month that we purchased it that we cannot have the warranty because it was with a third party supplier. I don't think we should be penalized because Generac was unable to supply the generator in a timely manner. Would you please contact me and let me know why my purchase promise is not being honored?