Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator with Four Types of Ice

Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator with Four Types of Ice for

Samsung 25 cu. ft. Counter Depth French Door Refrigerator with Four Types of Ice

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3.7 out of 5 stars

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Nov 19, 2023

Star

1 out of 5 stars review

Worst fridge died within 2 months of purchase

Brought this fridge 2 months ago and has stopped working. Fridge,freezer both stopped working. Stay away from buying this fridge. Wait time delays to get the parts back ordered for weeks.

Review from Samsung US

Helpful?

reply from SEA Care

Star, we understand the frustration of being unable to get replacement parts for a recently purchased fridge. We are here to help you get an update on your replacement part. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146544496) to help our team pull up your information. Have a great day. ^Camille

Apr 11, 2024

TonyJ

1 out of 5 stars review

Would not reccomend!

I bought 4 months ago and it breaks down (stopped cooling). A week for it to be serviced with a 5 minute visit only to be told parts need to be ordered. Now without a fridge for two weeks. Have to buy a small temporary fridge to keep food.

Review from Samsung US

Helpful?

reply from SEA Care

Hi Tony, Thank you for reaching out regarding your Mega Capacity French door refrigerator. We apologize for any issues you are having with your unit. Please open a repair ticket for personalized service at: https://www.samsung.com/us/support/service/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147038063) to help our team gather your information. Have a great day. ^Charles

Jan 29, 2024

Grandpa

4 out of 5 stars review

New fridge

[This review was collected as part of a promotion.] Very happy with the fridge. Hoping freezer temperature adjustment corrects a crushed ice dispenser issue.

Review from Samsung US

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Jul 23, 2024

Tim G

5 out of 5 stars review

Counter depth Refrigerator

[This review was collected as part of a promotion.] Absolutely love it !!! Love all the features and look

Review from Samsung US

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Apr 29, 2024

Mike

1 out of 5 stars review

Very poor quality and warranty don't waste your mo

Very poor quality and warranty Waste of time and money

Review from Samsung US

Helpful?

reply from SEA Care

Mike, we understand the importance of reliable appliances in the home. We want to speak to you directly and get more information about your refrigerator for better assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147093718) to help our team pull up your information. Have a great day. ^Camille