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Customer reviews for ASUS Vivobook 15.6” FHD Touchscreen Laptop - Intel Core i7 - 16GB RAM - 512GB SSD - Windows 11 - 2-Yr Warranty + 1-Yr Accidental Damage Protection for
ASUS Vivobook 15.6” FHD Touchscreen Laptop - Intel Core i7 - 16GB RAM - 512GB SSD - Windows 11 - 2-Yr Warranty + 1-Yr Accidental Damage Protection
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3.8 out of 5 stars
stars
14 ratings10 reviews
  1. 5 stars57% (8)
  2. 4 stars7% (1)
  3. 3 stars0% (0)
  4. 2 stars29% (4)
  5. 1 star7% (1)
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Showing 1-10 of 10 reviews
Jan 4, 2025
Reviewer name: SS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love This Laptop

I purchased this for the keyboard and the military grade durability to replace my Lenovo laptop that had a defective hinge that the repair would have been $400 and a Dell Inspiron that only lasted 3 days before the screen went black. I am very happy with this laptop. I like the relatively light weight, the keyboard with a number pad, back lighting, and privacy camera. I use primarily for email and documents and business transactions. I am very happy with the speed. I highly recommend.

Helpful?4TGRX44PQZIP13610418702
Sep 26, 2025
Reviewer name: Me
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great laptop. Bought on sale.

Great for wife's Cricut. Old laptop was too slow.

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Aug 4, 2024
Reviewer name: Bob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great laptop

Great laptop. Not sure why it is not rated higher. It does everything i expected it to do. Solid machine. Great price. Would recommend it

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Jan 12, 2025
Reviewer name: Debbie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent laptop

ASUS exceeded my expectation. My new go-to laptop!

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Jul 30, 2025
Reviewer name: Robert
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Asus

Great buy

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Jun 2, 2025
Reviewer name: hey1234
4 out of 5 stars
4 out of 5 stars review

Not bad, but lacking in some areas

Bought this in a pinch after my previous laptop fell apart after 6 years of use. I will start with the positives. Physically, it is built pretty durable. Laptop runs pretty smooth and without issues. The size is nice, keyboard is good, and setup was easy. I gave it four stars because the camera is pretty terrible, the speakers aren't very loud at all, and the batter dies pretty quickly. My last laptop was in the same price range and ran just as good as this Asus laptop. Additionally, my previous laptop had much louder speakers, slightly better camera, and the battery lasted quite a while. So, I think I am going to return this Laptop and go back to the previous brand that I was using. Overall, The Asus is still a pretty good laptop. I don't think it would be the best choice for someone who needs it for video calls or school video presentations.

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Jul 4, 2025
Reviewer name: DEE
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Terrible Laptop

Juat didn't like how slow it was & the start up tried to restore settings with many errors having to go back to default a few times.just not please with it.

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reply from ASUS Answers

Dear DEE, <br /> <br />We&#39;re sorry to hear that the ASUS F1504ZA laptop did not meet your expectations due to slow performance and startup issues. We understand how disappointing that can be. <br /> <br />To help resolve the issue you’re experiencing, we recommend following the troubleshooting steps outlined in the FAQ linked below. If the problem continues, please contact our support team at https://www.asus.com/us/support/CallUs for further assistance or repair options.<br /> <br />We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty&#64;asus.com and include the case number &#34;N2408027725-0006&#34; as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.<br /> <br />Best Regards,<br />Chantae<br />ASUS Customer Loyalty US Support<br /> <br />[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/

Dec 7, 2024
Reviewer name: Dynamite
2 out of 5 stars
2 out of 5 stars review

Asus Battery life

Fully charged battery life wasn't even 3 hours... I returned for that reason. Asus was always my computer. 3 hours battery life doesn't meet my expectations out of new!

Helpful?4TGRX44PQZIP13610418702
reply from ASUS Answers

Dear Dynamite,We sincerely apologize for the battery life issue you've faced with the notebook and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. We understand that you have returned the notebook, and we hope that you were able to obtain a functional replacement.We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2408011660-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.Best Regards,ChantaeASUS Customer Loyalty US Support

Feb 12, 2025
Reviewer name: Luis Roque
2 out of 5 stars
2 out of 5 stars review

The battery isn't good

I have the same problem with the battery. It only lasts 3 hours and then it runs out. The features are great, but the issue is the battery.

Helpful?4TGRX44PQZIP13610418702
reply from ASUS Answers

Dear Luis Roque, We sincerely apologize for the battery life issue you're experiencing with the notebook and for the inconvenience this has caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408011660-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards,ChantaeASUS Customer Loyalty US Support [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4

Feb 8, 2025
Reviewer name: Goody
2 out of 5 stars
2 out of 5 stars review

Poor Battery life

Battery life less than 3hrs. Disappointing!!!

Helpful?4TGRX44PQZIP13610418702
reply from ASUS Answers

Dear Goody, We sincerely apologize for the battery life issue you're experiencing with the notebook and for the inconvenience this has caused. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408011660-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards,ChantaeASUS Customer Loyalty US Support [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4