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Sams Club
Sams Club
Customer reviews for TurboTax Deluxe 2023 Fed + E-file & State Email Delivery for
TurboTax Deluxe 2023 Fed + E-file & State Email Delivery
2.2 out of 5 stars
stars22 ratings22 reviews
  1. 5 stars23% (5)
  2. 4 stars9% (2)
  3. 3 stars0% (0)
  4. 2 stars5% (1)
  5. 1 star64% (14)

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Showing 11-20 of 22 reviews
Feb 16, 2024
Goodbye
1 out of 5 stars review

NEVER DELIVERED

Do not purchase it here!!! I ordered it for email delivery, and never received it. Phone calls, emails, negative survey responses did not get this delivered. I see others have had this issue as well. Now I have waited a month, and I need to get my taxes done tomorrow. I called again and asked if they could just refund my money, and they said that someone else would call me later. (Another 72 Hours!) Sam's Club must know there is an issue with this, but they haven't figured out a fair way to resolve it, and they just keep selling it. I am disappointed in Sam's Club Customer service.

Helpful?79CIH45GCK4G13608063471
Apr 15, 2024
Nicklame8199
1 out of 5 stars review

Bait and switch on state filing.

Bait and switch on state filing. One would assume, based on the packaging, you are getting both state and federal e filing included, making it seem the “$10” Sam's bonus pays for state. Nope. They tried charging me $25 for state filing which my state provides FREE for every resident. Shameful, misleading marketing. Never again and never again on Sam's too as they should be more proactive in making things are clear.

Helpful?79CIH45GCK4G13608063471
Feb 5, 2024
melva
1 out of 5 stars review

Sams Never sent the digital download

I never received the download. I called and chatted online with customer service three times and nobody was able to resolve the issue. I called member services to cancel my membership and the rep was able to issue a refund. What a nightmare. Don't buy this from Sams! I have used turbo tax for over a decade. I am sure I will be just as happy with the product this year as I have been in years past. I just need to get the actual product.

Helpful?79CIH45GCK4G13608063471
Apr 15, 2024
RB
5 out of 5 stars review

turbocharges your return

I've been using TurboTax for decades. It's so easy and so accurate. One thing I particularly like is that you can mark an item as estimated and continue working on the return. Once you have the exact amount, you return and fill it in. You can't submit it with the estimates so no worries

Helpful?79CIH45GCK4G13608063471
Mar 12, 2024
Rico
1 out of 5 stars review

Turbo Tax Deluxe 2023

Posting states that 2023 works on Mac 12 or before and it did not work on my version 10.13.6. I also have a PC that I had been using until 2021 and it doesn't work on the PC either. Good tax program but big company that can't support their customers regardless what computers they use..

Helpful?79CIH45GCK4G13608063471
Feb 26, 2024
JoeB75
5 out of 5 stars review

Turbo Tax for the win!

I've been using Turbo Tax for years to do our taxes and it was a no brainer to purchase this again. It was onsale and came with a $10 in product credit which I applied to our state filing fee. Worked great and download was easy. I would recommend TT to anyone looking to do their own taxes.

Helpful?79CIH45GCK4G13608063471
Jan 31, 2024
ScottR
1 out of 5 stars review

Never received

Purchased on Monday. The office chair protector mat has been spipped and received. I am still waiting for an email link.

Helpful?79CIH45GCK4G13608063471
Jan 27, 2024
Happy
4 out of 5 stars review

2023 Turbo Tax Deluxe 2023

I purchased this product and received. my. email shortly after purchase. I obviously didn't have any issues with receiving it ir have in the past. Turbo Tax has always been successful using on my Mac.

Helpful?79CIH45GCK4G13608063471
Feb 18, 2024
jd
5 out of 5 stars review

It will download just give it time

It took about 30 minutes to receive the email with the download link

Helpful?79CIH45GCK4G13608063471
Jan 14, 2024
Matt
1 out of 5 stars review

Not from Sam's Club

Don't order from Sam's Club. This site says that it has already been emailed while support says that I should receive it in the next 24-72 hours. Time to wait and see if I have been scammed. Go elsewhere.

Helpful?79CIH45GCK4G13608063471