Little softer then expected. Although stopped all my morning back pain. Really thankful for that. Sleep alone and find that sleeping in the middle of the bed is more helpful then sleeping on the edge.

Good mattress and very comfortable and affordable. Down size it's about an inch or two short from regular King size. We had space leftover on the bed frame.

This mattress is great. Received it quickly and my daughter sleeps great on it. My husband and I have both napped on it and it is just the right amount of soft and firm.

I bought the mattress for a spare room. My visitors loved it and even asked where I got it. It's a great testament to the product when asked where do you get it?

Great buy!

Like the nef

This bed is extremely cheaply made. The fabric covering the springs is so thin, I can grab them through it. The mattress is a hybrid, but when you lay on it, it feels like nothing but squishy, sinking,cheap memory foam. It's the kind of foam that is hard to roll over on because you feel like you've sunk down so much you have to roll out of a hole. I don't know what purpose the springs serve as there is no support of any kind in this bed. If you lie near the edge of the bed, you will sink in significantly more and that's saying something considering that when I lay on my back, my hips already sink at least two to three inches causing tremendous pressure on my back. I could go on about my back ache, and the crick in my neck this morning, and how I had to sleep on the couch, but I will spare you the details. Long story short, this mattress is terrible and will be returned. I called the "special" Sam's only number before purchasing this mattress and spoke to two different agents who knew practically nothing. That really should have been my first clue. This was my first time purchasing a Serta, and I can't see myself ever doing it again.

My home is infested with fiberglass! The fiber glass was unleashed when I decided to remove the zip cover it came with. Now a $600 mattress is costing me thousands of dollars in damages as the fiber glass is on every surface of my home! My children who are 5 and 6 had been complaining of itching. With a flashlight I am able to see the shine of glass on everything! DO NOT PURCHASE

We bought a queen-sized version of this mattress at Sam's Club because we liked how the box had wheels and could roll it out to the car. It looks nice with a quilted pillowtop but unfortunately it is lipstick on the pig. The mattress starts out great but quickly deteriorates after a short 2-3 years which is ridiculous for this price point. The pillowtop has now shifted and has blown out the sides. One side is so bad that it sticks out and interferes with walking by and/or getting into the bed. We would take it back to Sam's Club but have no way to transport it so we'll just warn others to stay away from this mattress. This is not the first run-in with the formly legendary Serta brand and it appears they have not just outsourced their manufacturing but their quality as well. 1/5 stars for these reasons.

Mattress too soft, and bunches up, although specs indicates “Medium-Firm”. Support Foam gentle cushioning does NOT support enough firmness throughout the mattress, especially the ends. Per features “double row of firmer coils on both sides of the mattress to prevent sagging when you sit and roll off when you're asleep”… Disable mother rolled over and landed on floor!