I was pleased with the serta mattress that we had purchased many years ago, so since it was time to be replaced I was happy to replace with the same brand. This one however came in a box and I'm not sure if that had anything to do with it but the top cotton part bunches across bed and looks messy. I thought it was a defect so I returned it for another one. The second one is even worse.

We bought this mattress last year for our kid and it originally was pretty comfortable. Within a few weeks it firmed up and became incredibly firm. We ended up having to buy a foam mattress topper for it. We also bought another top end mattress for our bed. It's true what they say, ‘you get what you pay for' hope this helps.

Too soft, motion transfers easily.

Very comfortable mattress makes for a great sleep

Excellent quality firm sleep overall great product!

Excellent Bed for Spare Bedroom for guest to sleep on.

Well worth the money. This mattress is very comfortable, easy to set up and made very well

I bought the Serta Ansley Escape 12.75" Medium for my father and he sure did loved it.

This is supposed to be medium firm. Feels more like soft. But we will give it a few weeks and see how it goes. Hopeful that it will be okay. 🤷‍♀️

The mattress I purchased was fine initially. After about 16 months it began to hurt my back. I called the warranty number on the tag. I tried for 4 days through chat, email, and countless phone calls and Sams Club would not honor their warranty.