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Customer reviews for Serta SleepToGo 12" Medium Firm Hybrid Mattress for
Serta SleepToGo 12" Medium Firm Hybrid Mattress
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4.3 out of 5 stars
stars402 ratings236 reviews
  1. 5 stars68% (273)
  2. 4 stars15% (60)
  3. 3 stars8% (32)
  4. 2 stars2% (8)
  5. 1 star7% (29)

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Showing 141-150 of 236 reviews
Mar 12, 2020
PJ Johnson
5 out of 5 stars review

Verified Purchase

Mattress is awesome!

Mattress is awesome. I esp like that I don't roll in the middle when my husband and I are both on it

Helpful?69KBLOZSZ07C13596902678
Jun 23, 2024
Bev
5 out of 5 stars review

Verified Purchase

mattress

Mattress is great

Helpful?69KBLOZSZ07C13596902678
Apr 5, 2021
Kat
5 out of 5 stars review

Verified Purchase

Mattress

Very comfortable

Helpful?69KBLOZSZ07C13596902678
Apr 19, 2024
Ray
5 out of 5 stars review

Verified Purchase

Love it!

Great choice for the $$

Helpful?69KBLOZSZ07C13596902678
Mar 12, 2020
Yankeedaug
5 out of 5 stars review

Verified Purchase

great price and very comfortable

easy to install

Helpful?69KBLOZSZ07C13596902678
Jun 23, 2022
None
5 out of 5 stars review

Verified Purchase

Mattress

Great sleep

Helpful?69KBLOZSZ07C13596902678
Feb 11, 2022
Michael
5 out of 5 stars review

Verified Purchase

My new mattress.

Sleeps really great.

Helpful?69KBLOZSZ07C13596902678
Feb 13, 2022
Boxerpuppies
5 out of 5 stars review

Verified Purchase

This is the one to buy!

Comfortable mattress!!

Helpful?69KBLOZSZ07C13596902678
Oct 10, 2021
PEACHES
5 out of 5 stars review

Verified Purchase

Good n8ght sleep

Very comfortable

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Nov 4, 2023
Chris
3 out of 5 stars review

Comfortable but made bed looks messy

I was pleased with the serta mattress that we had purchased many years ago, so since it was time to be replaced I was happy to replace with the same brand. This one however came in a box and I'm not sure if that had anything to do with it but the top cotton part bunches across bed and looks messy. I thought it was a defect so I returned it for another one. The second one is even worse.

Helpful?69KBLOZSZ07C13596902678
reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!