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Customer reviews for Serta SleepToGo 12" Medium Firm Hybrid Mattress for
Serta SleepToGo 12" Medium Firm Hybrid Mattress
4.3 out of 5 stars
stars402 ratings236 reviews
  1. 5 stars68% (273)
  2. 4 stars15% (60)
  3. 3 stars8% (32)
  4. 2 stars2% (8)
  5. 1 star7% (29)

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Showing 91-100 of 236 reviews
Jan 28, 2020
REW
3 out of 5 stars review

TOO SOFT

We have been using this mattress less than 30 days and are both waking with neck and back pain. In addition, we are already seeing indentations in the mattress. While the mattress is comfortable, it is just too soft and having indentations this early is scary for 2 years down the road.

Helpful?69KBLOZSZ07C13596902678
Nov 1, 2022
Hannah
5 out of 5 stars review

Just get it!!

We're newlyweds who have been sleeping on a free, gifted to us mattress and box spring for two years now until the box spring finally broke. For the past two nights I have been miserable, sleeping on the bed leaning at an angle and have had horrible back and neck pain. I just bought this bed earlier tonight at Sam's, and took it home and within about 2 minutes or less from unrolling it, it was fully inflated. I just made the bed and the comfort is immediate. It's so supportive and comfortable. I highly recommend. My pain is GONE!!

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Jul 26, 2022
Jerry
3 out of 5 stars review

Foundation or not?

So the product description states that the mattress is designed to work with any type of foundation. Then you open it up, and in bold letters the tag it states ‘This mattress is intended to be used without a foundation.' Would've went another way with my decision if I knew that.

Helpful?69KBLOZSZ07C13596902678
reply from Serta Team

Hi Jerry. Thank you for your question. If the mattress will be used without a foundation or box spring (ie: most likely with a platform bed), you will need to add a solid platform on top of any open slatted mattress support system that has spaces between the slats that are greater than 2 inches or 5 centimeters. If you have any other questions or would like to speak to our team directly, please contact 1-888-240-1945.

May 16, 2022
Donna
5 out of 5 stars review

Verified Purchase

Comfortable Mattress

I'm very happy with this mattress. It is very comfortable.

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Feb 13, 2021
HF
5 out of 5 stars review

Verified Purchase

Another great purchase!

This is our second Serta Box set we have purchased and it is great!

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Nov 29, 2022
Sassy49
5 out of 5 stars review

Verified Purchase

Great nights sleep.

For me it is the perfect fit. My back and legs have not felt better in months.

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Jan 3, 2022
Acs
3 out of 5 stars review

Verified Purchase

Good

So far its a good mattess, its a little harder that I was hoping.

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reply from Serta Team

Hi there, Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Mar 30, 2020
Nana
4 out of 5 stars review

Verified Purchase

A Good Choice

Edges are a little soft, could be stiffer. Very good for a side sleeper.

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Apr 3, 2020
mcallaway
5 out of 5 stars review

Verified Purchase

Will shop at Sam's for mattress again

Great comfort & great value!

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Sep 9, 2020
Barb
5 out of 5 stars review

Verified Purchase

GREAT

VERY GOOD, SLEEPS VERY GOOD

Helpful?69KBLOZSZ07C13596902678