Love how quiet it is and how aesthetic looking it is in the window. But the remote control, at least to me, doesn't work as well as it should from about a 12 ft distance. I have to keep moving it many many times to change speeds or temperatures and a lot of times I need to get up and go over and do it myself manually, or get closer with the remote. The remote leaves a lot to be desired. Other than that, it's a great air conditioner. There were no instructions in the package for different modes on the remote or exactly how to use it. That's my only complaint.

Sleek packaging, arrived on time, works great. Setup was pretty easy but had a little trouble syncing it with the app. Luckily, customer service was very responsive and was able to resolve my issue quickly. Now after using it for a few weeks, I think it's not as quiet as I would've hoped but overall I'm pretty pleased. I love having the ability to control the AC through the Windmill app

The Windmill air conditioner is a perfect mix of style and function. It’s aesthetically pleasing with its sleek, modern design, fitting seamlessly into any room. What really sets them apart, though, is their top-notch customer service. When I had an issue with my remote, they responded quickly and sent me a replacement right away. It’s rare to find a company that cares about their customers as much as Windmill does!

They are used in an apartment in NYC. Crazy small windows. They installed easily, they look fantastic and they completely cool the aprartment. I say they as I installed 2. Very happy with the whole process, from ordering, delivery, installation and how they work.

Here I was in the midst of one of the hottest summers that can remember and my bed room air conditioner totally died. My daughter knew of Windmill and ordered a window unit for me and my life changed. It was easy for my super to install, it looked nice and it is so quiet.I have told my friends and would buy another unit myself if needed. I love it!

Works like it should in a medium sized room. Pretty easy to install as far as AC window units go and looks good. Only reason this isn't a 5 star review is that the initial one received didn't blow cold air, it was like only the fan was on no matter what mode you were in. Customer service was great and sent out a replacement quickly.

Customer service is excellent. Even though my warranty was expired, I was shipped a new air conditioner. The previous one was only used for two months, and the compressor was gone. Due to several hours of trying to troubleshoot, windmill decided to send me a new one. I appreciate that more than you know.

The Customer service team was super helpful with a little installation issue I had. So far, I am super happy with my windmill ac. It looks amazing. One of my only suggestions would be the ability to have more than 3 fan speeds. Mostly just a couple of quieter ones. When I sleep the first level isn't so bad, but while I'm awake doing things it would be nice for it to be just a little bit quieter.

The Windmill unit is beautiful to look at and easy to install. It cools down quickly and quietly. I couldn't be happier. Why can't more companies make beautiful, everyday objects. Customer service excellent, I had several questions prior to ordering and they were answered promptly and in a helpful way. Price is a little high, but when you factor in years of use and the beauty of the unit well worth it.

I am sure the AC is great. I've only had it in a few days and not operating it yet. Weather's not hot. However, there's a serious flaw in your mounting instructions. Please refer to my last two emails to your help team. I've not yet heard back from them, even though on previous resolvable matters I heard immediately.