We ordered 2 10k btu quiet units for our home and received them quickly. Unfortunately one of the units did not work properly. An email sent to the support team was responded to in a few hours, troubleshooting services suggested, and when that did not resolve the problem a new unit was shipped out to us quickly. It’s always frustrating to get a product that’s not working properly, but a great company sets itself apart by making a resolution quick and painless. Very satisfied with our purchase and will add a few more units to our 1525sft home in the coming season. Compliments to the design team and the customer service team.

This is a very quiet A/C and I'm surprised that the major manufactures are not producing the same technology. It's so quiet that any little noise will make one wonder. So a couple of days after installing, I noticed a chirping sound and contacted customer service to make certain this is normal. (still was quieter than a traditional unit). It was determined that the sound is not normal and must have suffered shipping damage. Without hesitation I was sent via express delivery, another unit. This is quiet enough that I had to wonder how it could cool, but it does an excellent job of that as well. Our sofa is in front of the A/C and it doesn't bother at all. The air blows up, not out. I love the wifi feature and the app is simple without complicated graphics. This outfit knows how to do it and I am a 100% supporter! I'll be buying more for other rooms in our 1920's Washington DC Co-Op

I had a windmill ac for over a year and it was awesome. I bought one this summer and had issues with the wifi in the unit. After some back and forth Windmill sent us a replacement unit. It was nice to see them stand by their product. Highly recommend Windmill for performance and now customer service.

Love the look of this and the installation was pretty easy! Having an app for your ac makes it feel so fancy but it’s also so nice to be able to set it to whatever temp you need before getting into the room. It’s a great machine and blows the air up so it’s not blowing directly on you but is cooling the whole room.

I ordered the 8k whisper tech and all I have to say is wow! We live in an old home that doesn’t have central air, we do have a mini split, but if the bedroom door is shut, it can reach up to 80° in there. Some years we install the old, loud AC unit in the window but I don’t like it because it’s so loud and I wake up at 2 AM freezing. The whisper tech wouldn’t even wake up a cranky newborn. It is so quiet. I was a bit nervous about opening up the pocketbook because of the cost but it was well worth the money! Thinking about another unit for the spare bedroom. What I love most about this unit is that it auto shuts off when it reaches a certain temperature and the quietness

Good for small areas and quiet.

I just installed a couple days ago and it alert stopped working.

AC was easiest to install ever. The upwards airflow is genius.

It smells like fish when on??

Excellent cooling, easy installation and quiet