Our AC unit started to make strange sounds and upon contacting customer service, they promptly sent a new unit. Super pleased with how they handle the process. Satisfied with the AC unit overall. It’s great to have an AC that is not an eyesore.

We store our AC unit in the winter time, and somehow misplaced the cosmetic foam inserts for the sides. I reached out to customer service on their site and they were able to provide me with new inserts. It was very hassle-free.

This company is amazing, the unit I purchased came damaged, I contacted their customer service department right away and they replaced the whole unit right away. They responded quickly and were extremely helpfil

Such a powerful, yet quiet, air conditioner for my bedroom. It was easy to install (even for this 62 year old female) and the design is attractive and sleek. It arrived quickly and cooled the room quickly. Highly recommend!

Easy and neat installation. No need for a cardboard deflector on my Windmill. I can sleep in peace and will replace my bigger noise maker next season.

The Windmill Company was excellent with every step of the return and substitution process. They made everything so easy and I really appreciate all the customer support they offered.

I had a control panel issue with my unit, this company went above and beyond to rectify my situation and sent a replacement. Customer service was quick, courteous, and professional. Shipping was very fast. I highly recommend this company.

Sleek design! Keeps the room cool, worth the price. Had someone install it and it took them 20 minutes from opening the box up and everything. Definitely would recommend 10/10.

This is a fantastic product. Customer service is excellent. Our unit came damaged and was not cooling. Reached out to customer service and they sent a replacement immediately. My wife is pleased as it was one of her birthday gifts. Thank you

Installation was super easy and not too bulky so felt safe installing in upstairs window. My only detractor from a 5 is that it is louder than expectations, so a good sleep is next to impossible when running.