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Customer reviews for Express Women's Puffer Jacket for
Express Women's Puffer Jacket
3.9 out of 5 stars
stars38 ratings38 reviews
  1. 5 stars42% (16)
  2. 4 stars32% (12)
  3. 3 stars11% (4)
  4. 2 stars11% (4)
  5. 1 star5% (2)

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Showing 31-38 of 38 reviews
Jan 9, 2025
Layla
5 out of 5 stars review

Soft fabric

This coat has a nice soft fabric to it. The fit is a little shorter than I would have liked because I am tall but if you do not mind that waist length then this is just right for you! I got the cream colored one

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reply from Customer Support Team

We’re so pleased to see that you like this jacket, Layla. Thanks so much for sharing!

Dec 19, 2024
Cash
3 out of 5 stars review

Jacket Runs Small

The puffer fabric feels like plastic and not soft. The jacket looks a black garbage bag material. The jacket looks like it would be an XL. However, when I tried it on, it felt quite tight. Especially across my shoulders.

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reply from Customer Support Team

Thanks so much for sharing your experience, Cash. We really appreciate the feedback.

Dec 24, 2024
Happy to be here
3 out of 5 stars review

Express Women's Puffer Jacket

I wanted a cute, lightweight jacket to wear with my holiday sweaters. Since puffers are easy to travel with and this one was white, I thought it would compliment any bold holiday attire. Sadly, this jacket is just not for me. I wear a women's small (size 4/6), but usually get my jackets in a medium (size 8/10) to compensate for bulky winter wear. The Ivory color in size medium was out of stock so I ordered a large which was fortunate, because the large fits like a medium. The color of the jacket was nice, more of a light cream color than the sometimes glowy, bright white that ivory outerwear can be. Although the jacket was nice and puffy, the fabric has a very weird texture, and the lining is just wrong. This puffer does has 2 nice size pockets, deep enough to hold a smartphone. The sleeves are tight and short, with a weird cuff that you can't see from the photo. The jacket is a short cropped fit, I probably overlooked this fact in the online description. This usually not a big deal but it made such an odd fit as the jacket was so much shorter than every holiday sweater I own.

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reply from Customer Support Team

Thanks so much for sharing your experience with this jacket. We really appreciate it.

Dec 15, 2024
mskinner
3 out of 5 stars review

So cute. Can't be laundered.

I was so excited to get this super cute puffer jacket. Upon arrival, it smelled bad. Not plastic bad, but more really pervasive BO bad. So, I followed the label directions. Washed on delicate with like colors. Coming out of the washer, all of the "stuffing" was clumped up in the sleeves and various parts of the jacket, leaving it lumpy. I tried to "rearrange" the filling but it isn't staying in place. Not sure what to do now. It's unwearable.

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reply from Customer Support Team

We’re sorry to hear that you had a disappointing experience. If you’d no longer like to keep the jacket, please feel free to take it back to your local Sam’s Club for a refund or exchange. You may also start a return in your account since you placed an online order.

Jan 16, 2025
Alohi808
2 out of 5 stars review

How tall is the model in the picture?

To me, this coat runs small. Im 5'7" and weigh 163. The jacket fit, but felt tight around the shoulders. If that was the only issue I probably would just keep it, but its also really cropped. If its cold enough to need a coat, it should at least cover your stomach. The hem sat above my waistband and pulled up whenever i moved my arms. Its getting returned.

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reply from Customer Support Team

Thanks for sharing your experience with this jacket, Alohi. We really appreciate it.

Nov 6, 2024
cherrie
2 out of 5 stars review

Nice jacket for the price, fit was as expected. However the jacket has an incredible smell, even after hanging out for several days the smell was very strong.

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reply from Customer Support Team

Sorry to hear that you had a disappointing experience with this jacket. If you’d no longer like to keep it, please feel free to take it back to your local Sam’s Club for a refund or exchange. You may also start the return in your account if you placed an online order.

Feb 25, 2025
angel
4 out of 5 stars review

Cute

Its very pretty and not heavy nor too puffy but i really dont like the smell, i dont know whats the smell like but other than that i like it, i may return it or exchange it for a different one.

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reply from Customer Support Team

Thank you so much for sharing your experience with us, Angel. We really appreciate it!

Nov 7, 2024
JDH85
1 out of 5 stars review

Smells bad

Runs small. Has a very bad odor to it that will smell up an entire room.

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reply from Customer Support Team

Hi JDH – Sorry to hear that you had a disappointing experience with this jacket. If you’d no longer like to keep it, please feel free to take it back to your local Sam’s for a refund or exchange. You may also start a return in your account if you placed an online order.