Everlasting Rose Box, Red

Due to differences in monitor resolution, color intensity may vary from actual items. Slight shade variations from actual picture may occur, as these are products of mother nature.

• Bunches: 1
• Head Size: 6cm
• Stems per bunch: 16
• Approx. Stem Length: cm / in 20x80 cm box

For additional questions or concerns regarding this product, please contact the Floral Customer Service Department at 1-888-746-7726

Flower Care and Conditioning:

• Unpack your flowers immediately upon arrival
• Keep in a dry place
• Never add or sprinkle water or other solutions on preserved roses
• Do not place flowers in direct sunlight or near fruits and vegetables
• Minimize handling. When needed, gently remove dust with an air blower or duster
• Delicate product. Please avoid pressing, crushing, and bending petals
• May stain if in direct contact with fabric

Important Delivery Information:

• Sam's Club uses FedEx or UPS for priority overnight delivery service.
• One day before your requested delivery date, you will receive an email letting you know your order has shipped. You will receive a tracking number, which you can use to track your package online at www.FedEx.com or www.UPS.com. You can also obtain your tracking number by signing into your SamsClub.com account.
• It is recommended to have someone available to receive your order on the delivery date. This will ensure that your order is not left at the doorstep or sent back for next day delivery.
• For metropolitan areas deliveries arrive between 8am and 12pm. For suburban or rural areas deliveries arrive between 8am to 4:30pm.
• Shipments may be delayed by weather or other unforeseen circumstances such as US Custom Holds or weather which could result in shipping and/or delivery dates being modified. Please check your tracking number and contact FedEx or UPS for delivery holds or pick up options concerning weather delays.
• Although your order will be shipped overnight, please allow a minimum of 7 days for the handling and shipping process.
• No deliveries can be made on Monday, Saturday or Sunday. Holiday schedules may differ from regular shipping schedules i.e. Christmas Day, Thanksgiving, etc.
• Delivery is not available to Alaska, Hawaii or Puerto Rico.

Substitution Policy:
To assure optimum freshness, different varieties may be substituted based on availability. In making substitutions, we take great care to ensure that we exceed your expectations and that you will be satisfied with the flower quality and performance.

Order Cancellation Information:

• We understand things happen and you might need to change or cancel your order. If you need to cancel your order, call 1-888-746-7726, and ask for floral
• Cancellations must be received 7 business days before your scheduled delivery date.
• Please verify the requested delivery date and shipping address before completing your order. Refunds will not be given if the incorrect information is chosen.

This product is covered by the Sam's Club Member Satisfaction Guarantee. Sam's Club guarantees timely delivery of fresh, beautiful flowers. If, for any reason, you are not completely satisfied with the product freshness delivered, please notify us immediately to request a possible replacement or refund. Please call 1-888-746-7726 with questions or concerns Monday through Friday 8 a.m. to 5 p.m. Eastern Standard Time. Bouquet replacements will only be provided if the Bouquet arrives in poor condition. Due to the nature of this particular item, time constraints may affect any possible replacement.  These are special order items and take time to process; therefore 24-hour replacement may not be available. Requests for replacements and pictures must be received prior to 2:00 pm EST in order to have a replacement order sent out. Images will be required for any replacement or refund and must be received within 48 hours after receiving the product. Refunds will not be given for circumstances resulting from negligence or the wrong delivery dates chosen. Refunds will not be given for cancellations less than 4 days for floral.  It is recommended to have someone available to receive the box. Please make arrangements with FedEx directly for any changes in delivery

Ecuador

Imported

Express - 1 to 2 business days

Delivery not eligible to Alaska, Hawaii, or Puerto Rico