Curbside Pickup is now free for Club members.
On eligible $50 orders. And always free with Plus.*
Your list, way easier.
Shop & schedule your pickup.
Choose a date & time during checkout.
Park in a pickup spot & check in.
Use the app or text to let us know you’re here.
Stay in the car.
We’ll load your order for you. So easy.
Check out these member favorites & new finds.
Shop AllGet all the best perks with Plus.
Like free Delivery from Club on eligible $50 orders†, 2% Sam’s Cash™ in club†† & early shopping.**
Frequently Asked Questions
What is Curbside Pickup?
With Curbside Pickup, you can shop your club and pick up your order, all without leaving your car. Order online or in the Sam’s Club app. When your order is ready, check in via text or app, head to the club and park in a Curbside Pickup spot. We’ll even load your car for you.
What does Curbside Pickup cost?
Curbside Pickup is always free for Plus members. For Club members, it’s free on eligible items totaling $50 or more pre-tax (otherwise, there’s a $4 fee per order).
When is Curbside Pickup available?
Pickup for Plus members is between 7am–8pm Monday to Saturday, 10am–6pm on Sunday. For Club members, it’s between 10am–8pm Monday to Saturday, 10am–6pm on Sunday.
What products can I order for Curbside Pickup?
As you shop online, you’ll see three options for items: Shipping, Pickup and Delivery. Select “Pickup” on eligible items, then add them to your cart. Pickup orders are subject to availability and are limited by the Sam’s Club Merchandise Policy.
Can I order refrigerated or frozen items?
Absolutely! We’ll keep your refrigerated and frozen items in a temperature-controlled area until you arrive.
How will I know when my order is ready?
We’ll send you a confirmation email, in-app message or text if you provided your mobile number. Message data and rates may apply.
How long do I have to pick up my order?
We’ll hold your Curbside Pickup order for up to 24 hours after your scheduled pickup time. Orders not picked up within 24 hours are subject to cancellation.
What do I need to pick up my order?
You’ll need your order number and a current government-issued photo ID.
What should I do when I get to the club?
Park in a Curbside Pickup spot, then sign in using the Sam’s Club app or your mobile phone. We’ll bring you your order and load it in your car.
Can I have someone else pick up my order?
Yes. Just enter the person’s name, email address and phone number during checkout by using the “Additional Pickup Person” feature. When they arrive, they’ll need your order number and an ID. Unfortunately, an additional Curbside Pickup person can’t be added once your order is submitted.
Can I get a receipt and/or a gift receipt?
Yes! We’ll email your receipt after you pick up your order. For a gift receipt, select that option during checkout and provide the requested information, then we’ll email the gift receipt.
What is the authorization hold on my account?
An authorization hold is a temporary hold placed on your credit or debit card when you place an order. This hold is made to confirm available funds in the amount of your purchase price.
If you order items of variable weight, such as fresh meat, we may authorize a hold that slightly exceeds the final purchase price. Don’t worry, you’ll only be charged for the items you actually receive. Your credit card company or bank will remove the additional amount of the authorization hold, typically within three to five business days.
My order was canceled. Why do I still see a charge?
You will not be charged for a canceled order. However, the authorization hold for a canceled order may still appear in your credit card transactions or checking account. Your credit card company or bank will remove the authorization hold, typically within three to five business days.
Can I cancel a Curbside Pickup order?
Yes. Just visit or call the Sam’s Club location you chose for Curbside Pickup at the number in your confirmation email.
Do special offers apply to Curbside Pickup orders?
Definitely. If the offer is still valid when you order and pay, the discount will be applied.
How can I make my Curbside Pickup order tax exempt?
To make a tax-exempt purchase for Curbside Pickup, you must be approved for tax exempt status on your membership. If you haven’t been approved, you will not be able to purchase as tax exempt. Once your tax-exempt membership status has been approved, you’ll be able to mark some or all items as tax exempt during checkout.
I have a question. How do I get help?
Please give us a call at 1-888-746-7726.