Roses - Topaz - 100 Stems 

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Due to differences in monitor resolution, color intensity may vary from actual items.

Bunches:4

Stem length:60cm

Bloom size: 5cm+

Each bunch contains: 25 Ecuadorian Roses. Within each bunch, the Roses are packed in two layers to ensure protection during shipping. From the top angle it will appear that you only have 12 stems in the bunch; however below this layer there is a second layer containing the remaining 13 stems.

Suggested delivery date of at least 2 days before your event

Bouquets/Bunches are individually sleeved to ensure protection during shipping

Exposing Roses to warmer environment will help the flower bloom, storing them in a cooler will slow down the opening process.

Roses are shipped with guard petals in order to protect the blooms during shipping. After your roses have hydrated, remove the protective packaging and then any brown or discolored guard petals if needed. It is not uncommon to remove an average of 5 to 10 petals per bloom and will not damage the flower.

We ship our roses in bud form. Once the rose is hydrated, the bloom will open to a much larger size.

Slight shade variations from actual picture may occur, but will be consistent within the bouquet

Substitution Policy:
To assure optimum freshness, different varieties may be substituted based on availability. In making substitutions, we take great care to ensure that we exceed your expectations, and that you will be satisfied with the flower quality and performance.

Flower Care and Conditioning:
These flowers are shipped dry and may appear "wilted" when you first receive them. This is natural, as they have been without water for over 24 hours and are very thirsty. The initial hydration process is imperative so your flowers are at optimum freshness and appearance.

Follow the Care Guidelines Below:

Unpack flowers immediately upon arrival but leave them in the corrugated wrap

Let them hydrate 1-2 hours before removing the corrugated wrap

Fill a clean container/vase with fresh cool water and add flower food provided

Remove any foliage that falls below the waterline of your container

Using a sharp knife or scissors, make a clean cut of at least 1/2" off the end of the stem

Place the flowers in the prepared container

Do not place flowers in direct sunlight and keep in a cool location

Change water and re-cut stems every 3 days

Delivery dates and prices fluctuate with seasonal availability and demand.

Although your order takes 7 days to process, we suggest you place the order from 7 to 30 days in advance. Since flowers are perishable and affected by weather, please have someone present to receive the flowers between 8:00 a.m. and 12:00 noon if you live in a metropolitan area or 8:00 a.m. to 4:30 p.m. if you live in a suburban or rural area. This will ensure that your flowers are not left at the doorstep or sent back for next day delivery.

Additionally, shipments may be delayed by weather or other unforeseen circumstances resulting in shipping and/or delivery dates being modified.

Order Cancellation Information:
Please note that all requests to cancel a floral order must be made within 4 business days of the scheduled delivery date of the order.

For questions please contact us at samsclub@customerinfo.net


No deliveries to Puerto Rico.

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This product is covered by the Sam's Club Member Satisfaction Guarantee. Sam's Club guarantees timely delivery of fresh, beautiful flowers. If you are not completely satisfied with your product please contact us immediately to request a refund or replacement. Requests for replacements must be received prior to 2:00 pm CST in order to have a replacement order sent out. Replacements will only be provided if the flowers arrive in poor condition. Images will be required for any replacement or refund and must be received within 48 hours after receiving the product. Refunds will not be given for circumstances resulting from negligence. Order cancellation requests must be received at least four days prior to the delivery date. Orders cancelled less than four days before the delivery date will not be refunded.

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Ecuador

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Imported

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Shipping Information

Shipping Included

Due to the speed of delivery, order tracking numbers may not be available prior to the day of delivery.

Flowers must be ordered a minimum of 7 business days in advance of delivery

Orders available for delivery Tuesday through Friday

Delivery is not available to AK, HI or Puerto Rico

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